Why did you charge me?
I have just created a seller account and tried to understand what the options are. I realised that I have been charged £30 and received with the below email. Is this a kind of joke? Why should I be charged when I haven't started uploading any item for selling? I have already charged £25 for a month.
"We have charged your (MasterCard) credit card for 30.00 in an attempt to settle your account balance.
Please note that the amount charged to your credit card may be less than the total amount you owe due to a credit limit imposed by your bank. In this case, we may continue to attempt charging your card until the remaining balance in your Amazon Selling on Amazon payment account is paid in full.
You can also use the Make a Payment feature to repay the balance you owe. For details, refer “Making a Payment” in Seller Central Help.
To view your payment activity anytime, please log in to your account and refer the Payments Report page.
Thank you for selling on Amazon."
Why did you charge me?
I have just created a seller account and tried to understand what the options are. I realised that I have been charged £30 and received with the below email. Is this a kind of joke? Why should I be charged when I haven't started uploading any item for selling? I have already charged £25 for a month.
"We have charged your (MasterCard) credit card for 30.00 in an attempt to settle your account balance.
Please note that the amount charged to your credit card may be less than the total amount you owe due to a credit limit imposed by your bank. In this case, we may continue to attempt charging your card until the remaining balance in your Amazon Selling on Amazon payment account is paid in full.
You can also use the Make a Payment feature to repay the balance you owe. For details, refer “Making a Payment” in Seller Central Help.
To view your payment activity anytime, please log in to your account and refer the Payments Report page.
Thank you for selling on Amazon."
3 replies
Seller_QuM1AZgzfU9x4
Because they charge for the month ahead so it starts as soon as you choose to have the professional selling plan.
If you're not planning on using any of the benefits for the first month then you can downgrade your account and ask for a refund.
Seller_ZVAz3d5lZuGid
On the sign up page when you click on the orange button it automatically signs you up for the professional selling plan which is £25 +VAT (so £30) - and please note, the pro plan is NOT the same as a BUSINESS seller account.
As said, until your account is fully verified and you are able to start selling you can downgrade the plan. Go to Settings(cog wheel top right) - Account Info - Your Services - Manage and downgrade to individual plan. You can upgrade later if you want the additional perks of the pro selling plan.
To ask for a refund you need to open a case with seller support 'Help'.
Sakura_Amazon_
Hello @Seller_nKD4l9IO3zmdG,
This is Sakura from Amazon. Welcome to the Seller Forums.
I see that @Seller_QuM1AZgzfU9x4 and @Seller_ZVAz3d5lZuGid have already shared good tips and the instruction how to change your selling plan.
It seems that you are using Professional selling plan. According to Selling plans help page:
"In the Professional selling plan, you pay a non-refundable monthly subscription fee regardless of whether you list or sell anything."
Let us know if you have any other questions.
Regards,
Sakura
Why did you charge me?
I have just created a seller account and tried to understand what the options are. I realised that I have been charged £30 and received with the below email. Is this a kind of joke? Why should I be charged when I haven't started uploading any item for selling? I have already charged £25 for a month.
"We have charged your (MasterCard) credit card for 30.00 in an attempt to settle your account balance.
Please note that the amount charged to your credit card may be less than the total amount you owe due to a credit limit imposed by your bank. In this case, we may continue to attempt charging your card until the remaining balance in your Amazon Selling on Amazon payment account is paid in full.
You can also use the Make a Payment feature to repay the balance you owe. For details, refer “Making a Payment” in Seller Central Help.
To view your payment activity anytime, please log in to your account and refer the Payments Report page.
Thank you for selling on Amazon."
Why did you charge me?
I have just created a seller account and tried to understand what the options are. I realised that I have been charged £30 and received with the below email. Is this a kind of joke? Why should I be charged when I haven't started uploading any item for selling? I have already charged £25 for a month.
"We have charged your (MasterCard) credit card for 30.00 in an attempt to settle your account balance.
Please note that the amount charged to your credit card may be less than the total amount you owe due to a credit limit imposed by your bank. In this case, we may continue to attempt charging your card until the remaining balance in your Amazon Selling on Amazon payment account is paid in full.
You can also use the Make a Payment feature to repay the balance you owe. For details, refer “Making a Payment” in Seller Central Help.
To view your payment activity anytime, please log in to your account and refer the Payments Report page.
Thank you for selling on Amazon."
Why did you charge me?
I have just created a seller account and tried to understand what the options are. I realised that I have been charged £30 and received with the below email. Is this a kind of joke? Why should I be charged when I haven't started uploading any item for selling? I have already charged £25 for a month.
"We have charged your (MasterCard) credit card for 30.00 in an attempt to settle your account balance.
Please note that the amount charged to your credit card may be less than the total amount you owe due to a credit limit imposed by your bank. In this case, we may continue to attempt charging your card until the remaining balance in your Amazon Selling on Amazon payment account is paid in full.
You can also use the Make a Payment feature to repay the balance you owe. For details, refer “Making a Payment” in Seller Central Help.
To view your payment activity anytime, please log in to your account and refer the Payments Report page.
Thank you for selling on Amazon."
3 replies
3 replies
Seller_QuM1AZgzfU9x4
Because they charge for the month ahead so it starts as soon as you choose to have the professional selling plan.
If you're not planning on using any of the benefits for the first month then you can downgrade your account and ask for a refund.
Seller_ZVAz3d5lZuGid
On the sign up page when you click on the orange button it automatically signs you up for the professional selling plan which is £25 +VAT (so £30) - and please note, the pro plan is NOT the same as a BUSINESS seller account.
As said, until your account is fully verified and you are able to start selling you can downgrade the plan. Go to Settings(cog wheel top right) - Account Info - Your Services - Manage and downgrade to individual plan. You can upgrade later if you want the additional perks of the pro selling plan.
To ask for a refund you need to open a case with seller support 'Help'.
Sakura_Amazon_
Hello @Seller_nKD4l9IO3zmdG,
This is Sakura from Amazon. Welcome to the Seller Forums.
I see that @Seller_QuM1AZgzfU9x4 and @Seller_ZVAz3d5lZuGid have already shared good tips and the instruction how to change your selling plan.
It seems that you are using Professional selling plan. According to Selling plans help page:
"In the Professional selling plan, you pay a non-refundable monthly subscription fee regardless of whether you list or sell anything."
Let us know if you have any other questions.
Regards,
Sakura
Seller_QuM1AZgzfU9x4
Because they charge for the month ahead so it starts as soon as you choose to have the professional selling plan.
If you're not planning on using any of the benefits for the first month then you can downgrade your account and ask for a refund.
Seller_QuM1AZgzfU9x4
Because they charge for the month ahead so it starts as soon as you choose to have the professional selling plan.
If you're not planning on using any of the benefits for the first month then you can downgrade your account and ask for a refund.
Seller_ZVAz3d5lZuGid
On the sign up page when you click on the orange button it automatically signs you up for the professional selling plan which is £25 +VAT (so £30) - and please note, the pro plan is NOT the same as a BUSINESS seller account.
As said, until your account is fully verified and you are able to start selling you can downgrade the plan. Go to Settings(cog wheel top right) - Account Info - Your Services - Manage and downgrade to individual plan. You can upgrade later if you want the additional perks of the pro selling plan.
To ask for a refund you need to open a case with seller support 'Help'.
Seller_ZVAz3d5lZuGid
On the sign up page when you click on the orange button it automatically signs you up for the professional selling plan which is £25 +VAT (so £30) - and please note, the pro plan is NOT the same as a BUSINESS seller account.
As said, until your account is fully verified and you are able to start selling you can downgrade the plan. Go to Settings(cog wheel top right) - Account Info - Your Services - Manage and downgrade to individual plan. You can upgrade later if you want the additional perks of the pro selling plan.
To ask for a refund you need to open a case with seller support 'Help'.
Sakura_Amazon_
Hello @Seller_nKD4l9IO3zmdG,
This is Sakura from Amazon. Welcome to the Seller Forums.
I see that @Seller_QuM1AZgzfU9x4 and @Seller_ZVAz3d5lZuGid have already shared good tips and the instruction how to change your selling plan.
It seems that you are using Professional selling plan. According to Selling plans help page:
"In the Professional selling plan, you pay a non-refundable monthly subscription fee regardless of whether you list or sell anything."
Let us know if you have any other questions.
Regards,
Sakura
Sakura_Amazon_
Hello @Seller_nKD4l9IO3zmdG,
This is Sakura from Amazon. Welcome to the Seller Forums.
I see that @Seller_QuM1AZgzfU9x4 and @Seller_ZVAz3d5lZuGid have already shared good tips and the instruction how to change your selling plan.
It seems that you are using Professional selling plan. According to Selling plans help page:
"In the Professional selling plan, you pay a non-refundable monthly subscription fee regardless of whether you list or sell anything."
Let us know if you have any other questions.
Regards,
Sakura
