Second Negative Review Attack, No Resolution This Time
Hello,
I’m writing to report a targeted, inauthentic review attack on my listing. Out of three total ratings, two are one‑star ratings with no comments and one is a 1‑star review from an account that has never reviewed any other product. All of these 1‑star ratings appeared within the same week, and I haven’t received any other 1‑star feedback besides these.
This is not the first occurrence: few months ago I experienced a similar wave of fake reviews, which Amazon kindly investigated and removed. The current attack is clearly orchestrated to harm my seller metrics and has already caused a noticeable drop in sales.
Could you please investigate and remove these inauthentic ratings under Amazon’s Community Guidelines? I appreciate your swift assistance in safeguarding the integrity of product feedback and my account performance.
This is my listing (ASIN: B0DK3WV3ZS ). Receiving a review on listing like this is very rare and takes much time but i received 1 star 3 reviews with in 5 days which is impossible.
All of our Ratings are 5 and 4 stars and they all have reviews while the new 1 stars have no reviews which proves the suspicion as customers have no problem with our product as seen in the reviews.
There are other suspicious matters like attacker accounts being new, the reviews being polar opposite of what the normal and Vine customers say, opting out of communication, a different name on the orders so I can't find the order ID to report etc.
Second Negative Review Attack, No Resolution This Time
Hello,
I’m writing to report a targeted, inauthentic review attack on my listing. Out of three total ratings, two are one‑star ratings with no comments and one is a 1‑star review from an account that has never reviewed any other product. All of these 1‑star ratings appeared within the same week, and I haven’t received any other 1‑star feedback besides these.
This is not the first occurrence: few months ago I experienced a similar wave of fake reviews, which Amazon kindly investigated and removed. The current attack is clearly orchestrated to harm my seller metrics and has already caused a noticeable drop in sales.
Could you please investigate and remove these inauthentic ratings under Amazon’s Community Guidelines? I appreciate your swift assistance in safeguarding the integrity of product feedback and my account performance.
This is my listing (ASIN: B0DK3WV3ZS ). Receiving a review on listing like this is very rare and takes much time but i received 1 star 3 reviews with in 5 days which is impossible.
All of our Ratings are 5 and 4 stars and they all have reviews while the new 1 stars have no reviews which proves the suspicion as customers have no problem with our product as seen in the reviews.
There are other suspicious matters like attacker accounts being new, the reviews being polar opposite of what the normal and Vine customers say, opting out of communication, a different name on the orders so I can't find the order ID to report etc.