Listings removed for trademark misuse but the word is an everyday word
Why did I just put myself through the pain of trying to speak to seller support. I have had a policy violation for trademark misuse for using the word guess in my title. The product I sell is a game and the word guess is part of the games title. Its nothing to do with the brand guess, its an action word. I had the same issue with another product a few weeks ago and spoke to seller support who passed it to the relevant team and it was sorted within 24 hours. Yet today I just got absolutely nowhere. I asked if they could pass it to the relevant team and was told no. Banging head against brick wall!!! Can one of the mods help?
Listings removed for trademark misuse but the word is an everyday word
Why did I just put myself through the pain of trying to speak to seller support. I have had a policy violation for trademark misuse for using the word guess in my title. The product I sell is a game and the word guess is part of the games title. Its nothing to do with the brand guess, its an action word. I had the same issue with another product a few weeks ago and spoke to seller support who passed it to the relevant team and it was sorted within 24 hours. Yet today I just got absolutely nowhere. I asked if they could pass it to the relevant team and was told no. Banging head against brick wall!!! Can one of the mods help?
3 replies
Seller_ZJhFeE3tNKzfh
That does seem an odd one. Normally you just have to verify that the word is being used in its dictionary defintion.
I've noticed the moderators do tend to get involved - though it appears they let a post go for two weeks before they jump in.
Seller_MGkkeU7zrnbcq
If its being used in its descriptive meaning then appeal it using this reason, ive had same issue with the word jockey.
