Suspended 15 Years due to 3rd party sellers using my account !5 years ago and after 15 years Amazon cant Fix!
This from Amazon-- "This is in response to your email regarding your request to reactivate an account that has been deactivated for approximately 12 to 15 years. We acknowledge that you’ve followed all the recommended steps to reactivate your account, but unfortunately, none have resolved the issue. We also understand your concern, especially since the account was originally closed due to unrelated third-party activity from over 15 years ago"
And all I get is bot emails restating to File to Reinstate and Add New Information. There is No information as-- unrelated third-party activity I cant see or was involved in was the reason! I have no information about it. Amazon also has no information and doesnt fix. Just bots, AI and nothing.
So frustrating! Please actually help!
Suspended 15 Years due to 3rd party sellers using my account !5 years ago and after 15 years Amazon cant Fix!
This from Amazon-- "This is in response to your email regarding your request to reactivate an account that has been deactivated for approximately 12 to 15 years. We acknowledge that you’ve followed all the recommended steps to reactivate your account, but unfortunately, none have resolved the issue. We also understand your concern, especially since the account was originally closed due to unrelated third-party activity from over 15 years ago"
And all I get is bot emails restating to File to Reinstate and Add New Information. There is No information as-- unrelated third-party activity I cant see or was involved in was the reason! I have no information about it. Amazon also has no information and doesnt fix. Just bots, AI and nothing.
So frustrating! Please actually help!
6 replies
Seller_4zBzdtgCyS9EI
Almost impossible now to get an account reactivated. They are actively booting smaller sellers (what THEY consider small) right and left. IF you want to run a legit business (You have relationships with and LOA's from brands) you'd have to start a 2+ members LLC, with separate e-mail, address, phone number and now, internet, since you contacted them from this one. So you'd have to spend about $800 or so to set up a business......
Connor_Amazon
Hi @Seller_SrgqTiZvgs1Ue
Connor from Amazon here, I understand your frustration.
I see that there was a policy violation and your account was deactivated. I did escalate this to my partner team to take a closer look and see what we need from you to review the account further.
I will respond back here as soon as I get an answer.
Best Regards,
Connor
Seller_w9IxwsraRb9lc
You think you would give up after 15 years & find another platform to sell on.
Connor_Amazon
Hi @Seller_SrgqTiZvgs1Ue
I apologize for the delay, our partner team said that the issue stems with your Amazon Pay services, please contact them here: https://pay.amazon.com/contact - they will be able to take action and provide next steps.
Let me know if I can help with anything else or if Amazon Pay isn't able to assist.
Thank you again,
Connor
