Verification took 7 months and Still Pending
I opened this account in Nov 2023 and submitted all required documents to Amazon. Its been 6 months since the documentation uploading & my account is still not verified & no email has been received from Amazon. I have sent multiple emails to them from Seller portal & directly to their verification team as well but still no response. Can someone pls guide what to do?
Verification took 7 months and Still Pending
I opened this account in Nov 2023 and submitted all required documents to Amazon. Its been 6 months since the documentation uploading & my account is still not verified & no email has been received from Amazon. I have sent multiple emails to them from Seller portal & directly to their verification team as well but still no response. Can someone pls guide what to do?
8 replies
Seller_k2X0L9mVRT0pW
have you checked in Performance Notifications for any requests for additional info they might have asked for?
Sending repeated emails to them reportedly sends you to the back of the queue
Spencer_Amazon
Hello @Seller_o53b42MgC4Y3a,
I am Spencer with Amazon.
I am contacting our partner team to look into this.
We will keep in touch.
Regards, Spencer