Can't add bullet points to listing no matter what I write I get a rules violation
I have tried adding bullet points to a listing and no matter what I write I get the following error messsage "Product Detail Page Rules Violation (Inaccurate information on product detail page) https://sellercentral.amazon.com/gp/help/G200390640" even I just write one word. the following is the ASIN
B0CBLWZ5ZQ
Can a bot please help me with this.
Can't add bullet points to listing no matter what I write I get a rules violation
I have tried adding bullet points to a listing and no matter what I write I get the following error messsage "Product Detail Page Rules Violation (Inaccurate information on product detail page) https://sellercentral.amazon.com/gp/help/G200390640" even I just write one word. the following is the ASIN
B0CBLWZ5ZQ
Can a bot please help me with this.
9 replies
Seller_J46Ruz3VzvWCV
While I've not seen Amazon flag this before, it could be the use of HTML/"< P >" in the product description.
Glenn_Amazon
Hi there @Seller_orT6CdOeshP7u,
I'm sorry you are having this issue adding bullet points. I'd like to review to see what might be happening and to troubleshoot where possible. I would recommend you reach out to Seller Support with screenshots of your error and submission so they can review. You can provide your Case ID here and I will see if any escalation is required. Thank you for your understanding.
-Glenn
Seller_J46Ruz3VzvWCV
I'll add in this from another post I made, but I think you should consider @Glenn_Amazon's comments about "Offer Specific" content.
My other post:
Do not include below information. Bullet points with below information will be removed or updated:
- Special characters such as ™, ®, €, …, †, ‡, o, ¢, £, ¥, ©, ±, ~, â
- Any emojis such as ☺, ☹, ✅, ❌
- ASIN number or "not applicable" or "NA" or "n/a" or "N/A", "not eligible", "yet to decide", "to be decided", "TBD", "COPY PENDING"
- Prohibited phrases such as eco-friendly, environmentally friendly, ecologically friendly, anti-microbial, anti-bacterial, Made from Bamboo, contains Bamboo, Made from Soy or contains Soy. For more information, go to General Listing Restrictions
- Prohibited guarantee information such as "Full refund" or "If not satisfied, send it back" or "Unconditional guarantee with no limit"
- Company information, website links, external hyperlinks or any contact
- Repetition in bullet points. Each bullet point must mention unique product information
- Include at least three bullet points
- Offer specific content
Writing guidelines for high-quality bullet points:
- Begin with a capital letter
- Be formatted as a sentence fragment; don't use end punctuation
- Use semicolons to separate phrases; within a single bullet point
- Use more than 10 characters but less than 255 characters
- Write numbers one to nine in full, excluding names, model numbers, and measurements
- Add header to bullet point and use ":" as separator before providing complete information
- Include a space between a digit and a measurement (for example, 60 ml)
- Use clear, natural language in the bullet points, avoid stuffing in unnecessary keywords or phrases
- Highlight product features and benefits, not the brand’s marketing story
- Highlight how the product meets the customer needs, rather than just listing fact
- Maintain data consistency across product variants
- Do not divert or refer to other products not included under this ASIN
- Remove or minimize duplication across attributes such as title, product description or product overview. Highlight additional or supporting information to help the customer make a more informed decision
- Avoid any subjective, performance, or comparative claims, unless they are verifiable on the product packaging. Do not compare your product to competitor brands
- Avoid claims relating to accolades and awards, unless the product detail page contains supporting details, such as date and awarding body
- Avoid claims about the results of consumer surveys, even if the survey collected subjective opinions, unless substantiated with the source and date
Example of high-quality bullet points:
- Cotton Fabric: Made from 100% cotton for softness and breathability
- Long Sleeve: Long sleeves add coverage and style
- Loose Fit: Relaxed fit allows for easy movement and comfort
- Machine Washable: Durable construction allows for easy care
- Versatile Style: Perfect for dance practice, playtime, or outdoor activity