Hi All,

we've been unable to use our Royal Mail Account for Seller Fulfilled Prime because we can't purchased tracked shipping labels through Amazon Buy Shipping (non-tracked are available).

We've been told by Seller Seller Support and Royal Mail Business Support to contact Royal Mail's Amazon team through

royal.mail.amazon.in @ royalmail.com but they never respond.

This is also the email given in the Amazon Buy Shipping reference

Has anyone had a similar issues, or any luck contacting Royal Mail's Amazon team through royal.mail.amazon.in @ royalmail.com?

Thanks