Hello @Seller_UhM3EqM6ai8k4

Thank you for posting on Forums.

This is Sarah from Amazon.

You have created a post in the UK seller forums where the official language is English

Seller_UhM3EqM6ai8k4

收到以下2封邮件要怎么操作(存款方式要重新验证，身份验证提交公司章程一直说提交的文件无效）

1.上传身份信息 (KYC) 验证流程支持

2.[需要采取的操作] 需要您的“我要开店”付款账户的相关信息

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1.Identity Information (KYC) Verification Process Support

2.[Action Required] Information needed for your "Open a Store" payment account

Can you please provide more details regarding the issue you are facing?

Best,

Sarah.