How can I cancel a disposal order
My account wasn't verified from Amazon payments team as they were not able to verify my address from the bills I submitted and my stock is in Amazon fulfillment center. I had set up automatic removal settings in case the account isn't reactivated.
Today, I received an Email of disposal order, and I want to cancel that disposal order to create a removal order on my address but my account is locked due to invalid charge method error. I've changed the card multiple times, and Amazon has charged the verification fee on the card multiple times but it's not charging the selling fee, and hence I can not access my sellercentral account.
Is there any way that I could convert that disposal order to a removal order?
How can I cancel a disposal order
My account wasn't verified from Amazon payments team as they were not able to verify my address from the bills I submitted and my stock is in Amazon fulfillment center. I had set up automatic removal settings in case the account isn't reactivated.
Today, I received an Email of disposal order, and I want to cancel that disposal order to create a removal order on my address but my account is locked due to invalid charge method error. I've changed the card multiple times, and Amazon has charged the verification fee on the card multiple times but it's not charging the selling fee, and hence I can not access my sellercentral account.
Is there any way that I could convert that disposal order to a removal order?
2 replies
Seller_k2X0L9mVRT0pW
as you don’t have access to your account then you cannot change anything. Even if you had access I don’t think you can change this now
Roberto_Amazon
Hello! @Seller_Atp1PBVc4FoBj
This is Roberto. Thank you for bringing this matter into our attention.
It is sometimes complex to cancel a disposal order if the units have already been scheduled for disposal. I see that the disposal orders you created were canceled, and a removal order was later submitted.
Let me know if you have further questions.
Regards,
