URGENT !!! Need Account Health support team on call

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Seller_7per5CRziSdRo

URGENT !!! Need Account Health support team on call

Dear Amazon Seller Performance Team,

I hope this ticket finds you well. I would like to find out why my Amazon.ca selling partner account still remain deactivated. I submitted a POA last week with the testing reports, Affidavit and relevant documents, however I still received auto rejection emails. I would like to request a call with Account Health support team to find out more information, however there is only "email" option, the "call me now" button disappeared. I have also created a case regarding this matter, however an auto reply email was received as below: "This email address is not the correct channel to submit an appeal. Please follow the instructions below to resubmit your appeal to the correct channel, etc"

Case Case: 16505706981

Please kindly look into this and advise. Your support is appreciated!

Sincerely,

Vivian

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Tags:Account Health, Deactivated, Seller Support, Suspended
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Atlas_Amazon

Hello @Q_Vita_Homeware

I see you have already posted in the forums regarding this issue. We kindly ask that you continue your discussion on your original thread, and continue to provide updates there to avoid any confusion.

Respectfully,

Atlas

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