Associated with other Amazon accounts
Hi all
About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.
Then my account get's deactivated because I was found to be 'associated with other accounts'.
I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.
There seems not be no way to actually contact a human at Amazon support.
Any suggestions as to what I can try?
Thanjs
Associated with other Amazon accounts
Hi all
About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.
Then my account get's deactivated because I was found to be 'associated with other accounts'.
I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.
There seems not be no way to actually contact a human at Amazon support.
Any suggestions as to what I can try?
Thanjs
24 replies
Seller_k2X0L9mVRT0pW
what do you mean you were forced to open other accounts too?? There is one account covering Uk/eu countries. You cannot open just a Uk account (this stopped many years ago).
Seller_Rng2eNj959Gng
Hi
Last time I tried to solve this issue I put all my countries into 'holiday mode' and that seemed to have triggered a document request. I now have the document available but the request has gone.
My account has been deactivated for over a year and there seems to be zero customer support.
If there's a customer support agent available in these forums then please reply
Thanks
Seller_Rng2eNj959Gng
Ok I didn't read your message Spencer.
I know that my case is under review, It's been like that about times already.
This review doesn't appear to be carried out by a human, and the result will be the same as the last 20 times.
So, I am asking you....how do I speak to someone at Amazon?
Seller_Rng2eNj959Gng
This is what I am dealing with:
When I ask for a review I am given two choices, neither of which apply to my situation so I cannot answer accurately.
Round and round in circles
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am working with different partner teams to see how we can help you.
We stay in touch.
Regards, Spencer
Seller_Rng2eNj959Gng
Spencer, can you tell me how to lodge a complaint please?
Spencer_Amazon
My apologies @Seller_Rng2eNj959Gng,
I am working with other teams, there is some movement but it is not very clear at the moment.
Please bear with me, I am still working on this.
Regards, Spencer
Seller_WGPMhTZ6hx0CS
Hi I am in the exact same situation, haven’t got another account but did enrol in European marketplaces by mistake when joining. Have you any advice please?
Associated with other Amazon accounts
Hi all
About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.
Then my account get's deactivated because I was found to be 'associated with other accounts'.
I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.
There seems not be no way to actually contact a human at Amazon support.
Any suggestions as to what I can try?
Thanjs
Associated with other Amazon accounts
Hi all
About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.
Then my account get's deactivated because I was found to be 'associated with other accounts'.
I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.
There seems not be no way to actually contact a human at Amazon support.
Any suggestions as to what I can try?
Thanjs
Associated with other Amazon accounts
Hi all
About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.
Then my account get's deactivated because I was found to be 'associated with other accounts'.
I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.
There seems not be no way to actually contact a human at Amazon support.
Any suggestions as to what I can try?
Thanjs
24 replies
24 replies
Seller_k2X0L9mVRT0pW
what do you mean you were forced to open other accounts too?? There is one account covering Uk/eu countries. You cannot open just a Uk account (this stopped many years ago).
Seller_Rng2eNj959Gng
Hi
Last time I tried to solve this issue I put all my countries into 'holiday mode' and that seemed to have triggered a document request. I now have the document available but the request has gone.
My account has been deactivated for over a year and there seems to be zero customer support.
If there's a customer support agent available in these forums then please reply
Thanks
Seller_Rng2eNj959Gng
Ok I didn't read your message Spencer.
I know that my case is under review, It's been like that about times already.
This review doesn't appear to be carried out by a human, and the result will be the same as the last 20 times.
So, I am asking you....how do I speak to someone at Amazon?
Seller_Rng2eNj959Gng
This is what I am dealing with:
When I ask for a review I am given two choices, neither of which apply to my situation so I cannot answer accurately.
Round and round in circles
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am working with different partner teams to see how we can help you.
We stay in touch.
Regards, Spencer
Seller_Rng2eNj959Gng
Spencer, can you tell me how to lodge a complaint please?
Spencer_Amazon
My apologies @Seller_Rng2eNj959Gng,
I am working with other teams, there is some movement but it is not very clear at the moment.
Please bear with me, I am still working on this.
Regards, Spencer
Seller_WGPMhTZ6hx0CS
Hi I am in the exact same situation, haven’t got another account but did enrol in European marketplaces by mistake when joining. Have you any advice please?
Seller_k2X0L9mVRT0pW
what do you mean you were forced to open other accounts too?? There is one account covering Uk/eu countries. You cannot open just a Uk account (this stopped many years ago).
Seller_k2X0L9mVRT0pW
what do you mean you were forced to open other accounts too?? There is one account covering Uk/eu countries. You cannot open just a Uk account (this stopped many years ago).
Seller_Rng2eNj959Gng
Hi
Last time I tried to solve this issue I put all my countries into 'holiday mode' and that seemed to have triggered a document request. I now have the document available but the request has gone.
My account has been deactivated for over a year and there seems to be zero customer support.
If there's a customer support agent available in these forums then please reply
Thanks
Seller_Rng2eNj959Gng
Hi
Last time I tried to solve this issue I put all my countries into 'holiday mode' and that seemed to have triggered a document request. I now have the document available but the request has gone.
My account has been deactivated for over a year and there seems to be zero customer support.
If there's a customer support agent available in these forums then please reply
Thanks
Seller_Rng2eNj959Gng
Ok I didn't read your message Spencer.
I know that my case is under review, It's been like that about times already.
This review doesn't appear to be carried out by a human, and the result will be the same as the last 20 times.
So, I am asking you....how do I speak to someone at Amazon?
Seller_Rng2eNj959Gng
Ok I didn't read your message Spencer.
I know that my case is under review, It's been like that about times already.
This review doesn't appear to be carried out by a human, and the result will be the same as the last 20 times.
So, I am asking you....how do I speak to someone at Amazon?
Seller_Rng2eNj959Gng
This is what I am dealing with:
When I ask for a review I am given two choices, neither of which apply to my situation so I cannot answer accurately.
Round and round in circles
Seller_Rng2eNj959Gng
This is what I am dealing with:
When I ask for a review I am given two choices, neither of which apply to my situation so I cannot answer accurately.
Round and round in circles
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am working with different partner teams to see how we can help you.
We stay in touch.
Regards, Spencer
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am working with different partner teams to see how we can help you.
We stay in touch.
Regards, Spencer
Seller_Rng2eNj959Gng
Spencer, can you tell me how to lodge a complaint please?
Seller_Rng2eNj959Gng
Spencer, can you tell me how to lodge a complaint please?
Spencer_Amazon
My apologies @Seller_Rng2eNj959Gng,
I am working with other teams, there is some movement but it is not very clear at the moment.
Please bear with me, I am still working on this.
Regards, Spencer
Spencer_Amazon
My apologies @Seller_Rng2eNj959Gng,
I am working with other teams, there is some movement but it is not very clear at the moment.
Please bear with me, I am still working on this.
Regards, Spencer
Seller_WGPMhTZ6hx0CS
Hi I am in the exact same situation, haven’t got another account but did enrol in European marketplaces by mistake when joining. Have you any advice please?
Seller_WGPMhTZ6hx0CS
Hi I am in the exact same situation, haven’t got another account but did enrol in European marketplaces by mistake when joining. Have you any advice please?
