Merging 2 accounts - implications?
Hello everyone,
My colleague manages the Amazon US side of our business and I manage the EU side. We have 2 accounts ( 1 for US and one for UK) with 2 different log ins and email addresses.
We are now wondering if it would be possible to merge the 2 accounts and what would the implications would be? Is it possible to merge 2 accounts that are linked to a same company but have 2 different account owners? Can we decide who the account owner will be if we merge them?
Thank you very much in advance!
Merging 2 accounts - implications?
Hello everyone,
My colleague manages the Amazon US side of our business and I manage the EU side. We have 2 accounts ( 1 for US and one for UK) with 2 different log ins and email addresses.
We are now wondering if it would be possible to merge the 2 accounts and what would the implications would be? Is it possible to merge 2 accounts that are linked to a same company but have 2 different account owners? Can we decide who the account owner will be if we merge them?
Thank you very much in advance!
19 replies
Julia_Amzn
Hello @ Gluten_Free_Meister ,
Welcome to Seller Forums!
Did you reach out to the Sellers Support?
Below you can find the direct link to information on merging two accounts into one:
https://sellercentral-europe.amazon.com/help/hub/reference/GJZJNMG4UX3DXSGV
If you have more questions during this process, please don’t hesitate to contact me.
Happy selling on Amazon!
Julia.
Julia_Amzn
Good morning everyone
So this is what I have found in our help pages:
Merging of accounts policy
All sellers are expected to adhere to the following policy when merging their accounts. Merging of accounts is permanent. Once you have merged your accounts, you will not be able to undo the merge.
- You can only merge accounts for which you are the owner.
- If you are a Solutions Provider, web agency or integrator managing the account, do not merge accounts. Instead, consult the account owner and ask them to take this action directly. Once merged, accounts cannot be unmerged.
@ Gluten_Free_Meister, did you review this guide before?
Julia.
Julia_Amzn
@ Gluten_Free_Meister I have contacted the Seller Support team. It has been confirmed that to merge two accounts we need the same owner of both accounts indeed.
The main purpose of the account merging process is to enable the same owner to open business in other marketplaces.
I apologize for this confusion and contradictory advice.
Please let me know if you have more questions
Julia.
Julia_Amzn
My pleasure!
Hope you will find the perfect path for your business and remember, we are here to support you anytime
Julia.