⚠️ URGENT: Brand Name Changed on Listing – I’m Authorized to Sell But Not the Brand Owner
Hello @Moderator-Team
@Sakura_Amazon_ @Spencer_Amazon @Julia_Amazon @Julia_Amzn @Spencer_Amazon @JiAlex_Amazon @Ash_Amazon @Ezra_Amazon @Sarah_Amzn @Simon_Amazon
I need urgent assistance regarding an issue affecting one of my listings.
Kingfisher 2.4m Wooden Black Garden Parasol
ASIN: B007K526FK
EAN: 5013478135322
I am an authorized seller under the “Kingfisher” brand on Amazon. Recently, I discovered that the brand name on my listing has been changed by another seller, even though everything else on the listing remains the same, including:
Product title (still contains “Kingfisher”)
EAN
Manufacturer details
Images and description
However, the brand name has been altered from "Kingfisher" to another brand, and I had no part in this change.
⚠️ Key points:
I am not the brand owner, so I do not have authority to file a brand infringement claim or make brand-level changes.
I do, however, have authorization to sell these products under the “Kingfisher” brand, and this listing was originally created with that brand name.
This unauthorized brand change is affecting my business and customer experience.
https://www.amazon.co.uk/gp/product/B01H2SQK10 its also kingfisher product and its brand name not changed now, still kingfisher is it. i dont know what the reason behind this .its changed it
I kindly request that this issue be investigated and the brand name be reverted back to “Kingfisher” as it was previously.
Please let me know how this can be resolved, or if further documentation is required from my side. This is a time-sensitive matter and I appreciate your urgent attention.
⚠️ URGENT: Brand Name Changed on Listing – I’m Authorized to Sell But Not the Brand Owner
Hello @Moderator-Team
@Sakura_Amazon_ @Spencer_Amazon @Julia_Amazon @Julia_Amzn @Spencer_Amazon @JiAlex_Amazon @Ash_Amazon @Ezra_Amazon @Sarah_Amzn @Simon_Amazon
I need urgent assistance regarding an issue affecting one of my listings.
Kingfisher 2.4m Wooden Black Garden Parasol
ASIN: B007K526FK
EAN: 5013478135322
I am an authorized seller under the “Kingfisher” brand on Amazon. Recently, I discovered that the brand name on my listing has been changed by another seller, even though everything else on the listing remains the same, including:
Product title (still contains “Kingfisher”)
EAN
Manufacturer details
Images and description
However, the brand name has been altered from "Kingfisher" to another brand, and I had no part in this change.
⚠️ Key points:
I am not the brand owner, so I do not have authority to file a brand infringement claim or make brand-level changes.
I do, however, have authorization to sell these products under the “Kingfisher” brand, and this listing was originally created with that brand name.
This unauthorized brand change is affecting my business and customer experience.
https://www.amazon.co.uk/gp/product/B01H2SQK10 its also kingfisher product and its brand name not changed now, still kingfisher is it. i dont know what the reason behind this .its changed it
I kindly request that this issue be investigated and the brand name be reverted back to “Kingfisher” as it was previously.
Please let me know how this can be resolved, or if further documentation is required from my side. This is a time-sensitive matter and I appreciate your urgent attention.
3 replies
Julia_Amzn
Hello @Seller_k30YWsQiqkgzb,
Thank you for reaching out and addressing this issue.
Before I address your case, could you please follow the reporting instructions shared in the thread below?
🚨 How to Report Incorrect Brand Name Changes
I would appreciate it if you could share the case ID and inform me about the outcome of your report.
Kind regards, Julia.