My account is deactivated because of suspected intelactual property violatioin.
My account is deactivated because of suspected intellectual property violations. I was selling a Tshirt which had 3 strips on the shoulder in the UK marketplace and somehow it got listed in Sweden too. Approx 12 months back I received suspected intellectual property violation mail from a Sweden marketplace which was in Swedish language and I Ignored it as I didn't understand the language now my all marketplace account has been deactivated linking to that account.
On searching I came to know 3 strips are trademarks of Adidas and now in the Swedish marketplace there is no option to appeal. I have appealed in the UK marketplace multiple times and asked for help through support cases but it's like I am talking to robots and I am getting the same response.
I had an inventory in the UAE, Singapore and Australia worth 40 hundred thousand INR which was disposed of as I was unable to reactivate my account.
I need your help to reactivate my account.
here is the reply I get from team
Thank you for your message. We cannot accept your appeal because it does not address the infringement issues alerted to you previously for the ASINs below:
-- ASIN: B0CG4BWGSQ,B0CG49NDSY,B0CG4B66W5,B0CG4B1VS5,B0CG4BKL9S,B0CG4BKCKG
Please provide the following information so we can process your appeal:
-- Proof of non-infringement (e.g., invoice, Order ID, letter of authorization, licensing agreement or court order) for all affected listings.
-- The steps you have taken to ensure that you are no longer infringing and will not infringe in the future.
-- Other relevant information.
-- Supporting details should you believe that the actions were made in error.
How do I reactivate my listings?
Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit the information necessary to reactivate your listing.
You can view your account performance (https://sellercentral-europe.amazon.com/performance/dashboard?reftag=email_appeal) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
My account is deactivated because of suspected intelactual property violatioin.
My account is deactivated because of suspected intellectual property violations. I was selling a Tshirt which had 3 strips on the shoulder in the UK marketplace and somehow it got listed in Sweden too. Approx 12 months back I received suspected intellectual property violation mail from a Sweden marketplace which was in Swedish language and I Ignored it as I didn't understand the language now my all marketplace account has been deactivated linking to that account.
On searching I came to know 3 strips are trademarks of Adidas and now in the Swedish marketplace there is no option to appeal. I have appealed in the UK marketplace multiple times and asked for help through support cases but it's like I am talking to robots and I am getting the same response.
I had an inventory in the UAE, Singapore and Australia worth 40 hundred thousand INR which was disposed of as I was unable to reactivate my account.
I need your help to reactivate my account.
here is the reply I get from team
Thank you for your message. We cannot accept your appeal because it does not address the infringement issues alerted to you previously for the ASINs below:
-- ASIN: B0CG4BWGSQ,B0CG49NDSY,B0CG4B66W5,B0CG4B1VS5,B0CG4BKL9S,B0CG4BKCKG
Please provide the following information so we can process your appeal:
-- Proof of non-infringement (e.g., invoice, Order ID, letter of authorization, licensing agreement or court order) for all affected listings.
-- The steps you have taken to ensure that you are no longer infringing and will not infringe in the future.
-- Other relevant information.
-- Supporting details should you believe that the actions were made in error.
How do I reactivate my listings?
Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit the information necessary to reactivate your listing.
You can view your account performance (https://sellercentral-europe.amazon.com/performance/dashboard?reftag=email_appeal) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
1 reply
Seller_zDUw7ekrB6OEy
I am not sure you are going to get this sorted, you had a warning and chose to ignore it rather than use google translate.
You could try tagging some of the Mods to see if they can help.