Review and update your Selling on Amazon account information- You currently have limited access to Amazon selling services.

In a nutshell-

We have been selling on SC for years now. Recently asked to re-verify business information to continue selling. We complete all the requested info (Beneficiary owners, proof of address, HMRC statement etc). When we submit, the page refreshes and just shows the info we submitted with no actions points. Then we get this email-

"Hello,

We are conducting a review of your Amazon Payments Account. We need additional information or documents to continue with your account verification.

Why have I received this message?

In accordance with regulations, you must complete an account verification process.

What do I need to do?

Please go to the Identity Information page to provide the required information or documents: https://sellercentral-europe.amazon.com/sw/SSR/BusinessKYCInfo/spaDashboard "

When we click the link, it just takes us back to the same page, asking us to save the same info all over again, and the cycle continues. Account has been temporarily de-activated. Amazon Support have been ZERO help in all this and in the meantime we will still be charged storage for goods we can't sell through no fault of our own.

HELP!!!