Determination of non-UK establishment
We are UK based establishment. We sell goods on Amazon UK website. Amazon is claiming that HMRC is giving them a notification that we are not UK based establishment. We have contacted HMRC and HMRC provided us written confirmation with our address mentioned in the UK but still amazon is not accepting. We have provided more than 20 documents including director and business bank statements, storage rent receipts etc.
We are very desperate to make payments to our suppliers and staff since our disbursement is on hold.
Please help us to get this sorted.
Determination of non-UK establishment
We are UK based establishment. We sell goods on Amazon UK website. Amazon is claiming that HMRC is giving them a notification that we are not UK based establishment. We have contacted HMRC and HMRC provided us written confirmation with our address mentioned in the UK but still amazon is not accepting. We have provided more than 20 documents including director and business bank statements, storage rent receipts etc.
We are very desperate to make payments to our suppliers and staff since our disbursement is on hold.
Please help us to get this sorted.
4 replies
Seller_ZVAz3d5lZuGid
Are any of your directors based overseas, and are you using a virtual address here in UK ? Amazon do not seem to like either of these as proof of UK establishment.
Roberto_Amazon
Hello! @Seller_KMDC
This is Roberto. I understand this is a challenging position, but our teams are unable to push this forward, you must follow the instructions provided in the notifications sent to your account.
Please see the latest notification dated 31 October 2024.
UK VOEC: Determination of Establishment
If you have additional questions and wish to speak to an Account Health specialist, go to "Contact Us" on your Account Health page:
Regards,
Roberto
