We’ve been trying to get ungated for Dr. Bronner’s. Despite multiple applications, appeals, and complete supporting documentation, our requests continue to be rejected without a clear explanation.Our account health remains excellent, and we have successfully sold products on Amazon while maintaining full compliance with all platform policies. Our invoice meets all of Amazon’s stated requirements, including the supplier’s full business details, our business information, purchase date, item quantities, and accurate product descriptions exactly as outlined in Amazon’s ungating guidelines.We have fulfilled every documented requirement for valid invoices and supporting materials. At this stage, we are trying to understand whether there is any additional authorization, verification, or brand-specific documentation required in order to get approved to sell Dr. Bronner’s products on Amazon.We are respectfully reaching out in case your team is able to provide any guidance, confirmation of approved distribution, or supporting documentation that may help Amazon properly review and approve our application.We are confident this situation can be resolved promptly with the correct support, as all documentation provided is both legitimate and verifiable.

Case IDs:

•12251081962

•12238778642

@Julia_Amzn @Kai_Amazon @Emma_Amazon @Sakura_Amazon_ @Ezra_Amazon