"staging" status
Hello, Customer support informed me that my UK marketplace is in "Staging" status. I am advised by customer support that i need to reach out to my Account manager who can put on or off to "Staging" status. I dont know who is my account manager and why they put it to that status. I am continuing selling in all other 12 marketplaces without an issue but my UK marketplace is inactive with a Healthy status from a reason which i dont know and no idea how to fix. Anyone has similar experience ?
"staging" status
Hello, Customer support informed me that my UK marketplace is in "Staging" status. I am advised by customer support that i need to reach out to my Account manager who can put on or off to "Staging" status. I dont know who is my account manager and why they put it to that status. I am continuing selling in all other 12 marketplaces without an issue but my UK marketplace is inactive with a Healthy status from a reason which i dont know and no idea how to fix. Anyone has similar experience ?
11 replies
Sakura_Amazon_
Hello @Seller_L45rVOj8vrFc4,
This is Sakura from Amazon.
Would you mind sharing your case ID where you were informed about this "Staging" status?
Regarding the inactive UK store, did you check yourPerformance Notifications to see if you got any information there?
Regards,
Sakura
Sakura_Amazon_
Hello @Seller_L45rVOj8vrFc4,
The Partner Team came back to me with some steps that have to be taken by you.
Could you please access your Swedish account and try to update the charge method?
Please let me know once you do it.
Regards,
Sakura
