deactivated account- stuck with reactivating and submissions- disposed inventory and ongoing fees
someone please advise,
my account was deactivated last year October due to supposed inauthenticity.
I have provided all required documents AMZ has required (from invoices through bank account statements to God knows what), with Account Health support we went through the points and she admitted how my invoices match the given criteria YET a backend support believes my invoices are not matching the criteria AND they would not tell my why.
They say they cannot disclose that information as it is confidential- but this is my account, I am the director!
How can I make a successful appeal if I am not told what the problem is?!
I just want to close the account and get rid of AMZ, but I cannot make a successful appeal if I dont know what the problem is.
What am I to do, please if someone has any suggestion share.
deactivated account- stuck with reactivating and submissions- disposed inventory and ongoing fees
someone please advise,
my account was deactivated last year October due to supposed inauthenticity.
I have provided all required documents AMZ has required (from invoices through bank account statements to God knows what), with Account Health support we went through the points and she admitted how my invoices match the given criteria YET a backend support believes my invoices are not matching the criteria AND they would not tell my why.
They say they cannot disclose that information as it is confidential- but this is my account, I am the director!
How can I make a successful appeal if I am not told what the problem is?!
I just want to close the account and get rid of AMZ, but I cannot make a successful appeal if I dont know what the problem is.
What am I to do, please if someone has any suggestion share.
