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Seller_S4anLu9gcOvrI

Failed Disbursements

So despite my bank details being validated I have 2 failed disbursements, on which is now officially flagged as failed and the other not yet official, but clearly it too has failed. That has been a headache enough, but also the disbursements which is flagged as failed shows as a carryover credit in the account ledger, but these funds do not appear as being available for ad hoc disbursements, which as the funds were clearly released as they were part of a failed disbursements makes no sense.

I have spent hours trying to talk to customer service about this but it is hopeless

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Seller_S4anLu9gcOvrI

Failed Disbursements

So despite my bank details being validated I have 2 failed disbursements, on which is now officially flagged as failed and the other not yet official, but clearly it too has failed. That has been a headache enough, but also the disbursements which is flagged as failed shows as a carryover credit in the account ledger, but these funds do not appear as being available for ad hoc disbursements, which as the funds were clearly released as they were part of a failed disbursements makes no sense.

I have spent hours trying to talk to customer service about this but it is hopeless

imgimg
49 views
2 replies
Account Setup
Tags:Bank account
00
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2 replies
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Seller_CW0P5hgbsiqWX
In reply to: Seller_S4anLu9gcOvrI’s post

OP: "but also the disbursements which is flagged as failed shows as a carryover credit in the account ledger"

That means that there is not a velation of your seller agreement or account suspensioin. Most likely, it is either dur to your chards card has expired and a new one must be added, or this is Amazon's holiday risk holdback Amazon applies to all sellers.

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CR_Amazon
In reply to: Seller_S4anLu9gcOvrI’s post

@Vitality_today

I believe you created a duplicate discussion after you posted the first thread hereregarding the same topic.

Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.

I will be closing out this thread in order to avoid duplicative work. Thank you for understanding.

CR_Amazon

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Seller_S4anLu9gcOvrI

Failed Disbursements

So despite my bank details being validated I have 2 failed disbursements, on which is now officially flagged as failed and the other not yet official, but clearly it too has failed. That has been a headache enough, but also the disbursements which is flagged as failed shows as a carryover credit in the account ledger, but these funds do not appear as being available for ad hoc disbursements, which as the funds were clearly released as they were part of a failed disbursements makes no sense.

I have spent hours trying to talk to customer service about this but it is hopeless

imgimg
49 views
2 replies
Account Setup
Tags:Bank account
00
Reply
user profile
Seller_S4anLu9gcOvrI

Failed Disbursements

So despite my bank details being validated I have 2 failed disbursements, on which is now officially flagged as failed and the other not yet official, but clearly it too has failed. That has been a headache enough, but also the disbursements which is flagged as failed shows as a carryover credit in the account ledger, but these funds do not appear as being available for ad hoc disbursements, which as the funds were clearly released as they were part of a failed disbursements makes no sense.

I have spent hours trying to talk to customer service about this but it is hopeless

imgimg
49 views
2 replies
Account Setup
Tags:Bank account
00
Reply
user profile

Failed Disbursements

by Seller_S4anLu9gcOvrI

So despite my bank details being validated I have 2 failed disbursements, on which is now officially flagged as failed and the other not yet official, but clearly it too has failed. That has been a headache enough, but also the disbursements which is flagged as failed shows as a carryover credit in the account ledger, but these funds do not appear as being available for ad hoc disbursements, which as the funds were clearly released as they were part of a failed disbursements makes no sense.

I have spent hours trying to talk to customer service about this but it is hopeless

imgimg
Account Setup
Tags:Bank account
00
49 views
2 replies
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Seller_CW0P5hgbsiqWX
In reply to: Seller_S4anLu9gcOvrI’s post

OP: "but also the disbursements which is flagged as failed shows as a carryover credit in the account ledger"

That means that there is not a velation of your seller agreement or account suspensioin. Most likely, it is either dur to your chards card has expired and a new one must be added, or this is Amazon's holiday risk holdback Amazon applies to all sellers.

00
user profile
CR_Amazon
In reply to: Seller_S4anLu9gcOvrI’s post

@Vitality_today

I believe you created a duplicate discussion after you posted the first thread hereregarding the same topic.

Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.

I will be closing out this thread in order to avoid duplicative work. Thank you for understanding.

CR_Amazon

00
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user profile
Seller_CW0P5hgbsiqWX
In reply to: Seller_S4anLu9gcOvrI’s post

OP: "but also the disbursements which is flagged as failed shows as a carryover credit in the account ledger"

That means that there is not a velation of your seller agreement or account suspensioin. Most likely, it is either dur to your chards card has expired and a new one must be added, or this is Amazon's holiday risk holdback Amazon applies to all sellers.

00
user profile
Seller_CW0P5hgbsiqWX
In reply to: Seller_S4anLu9gcOvrI’s post

OP: "but also the disbursements which is flagged as failed shows as a carryover credit in the account ledger"

That means that there is not a velation of your seller agreement or account suspensioin. Most likely, it is either dur to your chards card has expired and a new one must be added, or this is Amazon's holiday risk holdback Amazon applies to all sellers.

00
Reply
user profile
CR_Amazon
In reply to: Seller_S4anLu9gcOvrI’s post

@Vitality_today

I believe you created a duplicate discussion after you posted the first thread hereregarding the same topic.

Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.

I will be closing out this thread in order to avoid duplicative work. Thank you for understanding.

CR_Amazon

00
user profile
CR_Amazon
In reply to: Seller_S4anLu9gcOvrI’s post

@Vitality_today

I believe you created a duplicate discussion after you posted the first thread hereregarding the same topic.

Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.

I will be closing out this thread in order to avoid duplicative work. Thank you for understanding.

CR_Amazon

00
Reply
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