I have never sold anything. The only reason I opened account was for research purposes and I got fee refunded. I have forgotten about it all and now opening my old email box to see lots of messages from Amazon about updating my charge method (which I did to see if it helps but NOPE) Now 30 GBP is stuck on my account or "held hostage" as Account Level Reserve. I can't close the account, I can't get my fee back, I can't release the reserve. suggestions?