Featured offer lost and Amazon saying competitive price is £1.60
Amazon has taken away the buy box on my product, saying that the competitive price to regain featured offer is £1.60. Is this a joke? I sell the product FBA, and at the price of £1.60, even if I got the product for free, would still lose money. This must be some error from Amazon's automated systems, but seller support is never any help. I currently sell the product for £4.99, which is still cheap for the product. The ASIN is B0DDGZXMTJ.
@Julia_Amazon@Spencer_Amazon@Simon_Amazon@Sarah_Amzn @Dougal_Amazon or anyone else who can help
Featured offer lost and Amazon saying competitive price is £1.60
Amazon has taken away the buy box on my product, saying that the competitive price to regain featured offer is £1.60. Is this a joke? I sell the product FBA, and at the price of £1.60, even if I got the product for free, would still lose money. This must be some error from Amazon's automated systems, but seller support is never any help. I currently sell the product for £4.99, which is still cheap for the product. The ASIN is B0DDGZXMTJ.
@Julia_Amazon@Spencer_Amazon@Simon_Amazon@Sarah_Amzn @Dougal_Amazon or anyone else who can help
20 replies
Seller_Nprc5XWvdLYk9
seems they are looking at similar products delivered direct from CN,
but as always overlooking the costs of fba and amazon's own fees and vat etc.
Seller_SDOeQOuw4YXKJ
When Amazon shows a “competitive price to regain Featured Offer” that’s significantly lower than your current price, it’s usually being triggered by either historical pricing on the ASIN, an external price match, or an internal offer that was previously listed lower.
Even if no current offer exists at £1.60, the pricing system sometimes references past data or algorithmic comparisons. It doesn’t necessarily mean Amazon expects you to sell at that price permanently — it means the system has flagged a competitive threshold.
I would suggest checking:
• The ASIN’s price history (if you have access to Keepa or H10 extension)
• Whether any suppressed or inactive offers were previously listed lower
• Google Shopping results for the exact product
• Any old automated repricing rules that may have briefly dropped price
If none of that explains it, open a case specifically under Pricing → Fix High Price Error and request a manual review of the competitive price trigger, referencing the ASIN directly.
These issues are frustrating, but they’re usually data-triggered rather than random errors.
Seller_RguKGMHvWFmo3
I have had this issue, its RRP is 5.99 but Amazon system states it has competitive price of 1.00 which you cannot even buy from the wholesaler for that.
Tried to get intervention from Seller Support but as usual just ended up with high blood pressure instead of a solution.
Kai_Amazon
Hi @Seller_ZHlNv1dQ1LsSj,
Thank you for reaching out to us. Please share your case ID with us.
We will review your case.
Help page:
Best,
Kai
Seller_FzYxqnSoia90P
Had the same issue, they dont take into account next day delivery which is the main reason people buy from Amazon, I left my price the same, and about 3 months later when they had totally ruined the products ranking they gave me the buy box back.
Seller_n14TaUw4i3BdW
Same situation with our product that has over 4200 reviews. This situation feels comparable to asking Nike or Adidas to match the price of unbranded shoes imported from China. It ignores branding, packaging, compliance costs, and fulfillment structure.
I am not sure what Amazon is trying to do but it is ruing our business. The seller ''support'' only replies that the system found ''our'' product for £2.71 and the only option for us is to match this price. Absolute JOKE! No wonder why people are leaving Amazon and spending their money to grow own stores.
Seller_19xPhE8YgkmxW
Hello BestPicksUK and others,
This is what Amazon say about their price comparison algorithm...
https://sellercentral.amazon.co.uk/help/hub/reference/S9A4Q8K4Q6KT8TV?ref_=myp_lm
Hope that helps you understand what is going on... but I'm NOT saying it is right!
All Best
Brian