Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_yoBaUhzkFJuPI

Merged accounts require separate different phone numbers?

I started with a USA account, I made a UK account with a different phone number and then after fully verified I merged the accounts. But I cannot remove the phone number from the UK account and replace with the phone number from the USA account because it says phone number already in use.

How can I get "merged" accounts to use the same phone number?

Phone numbers cost money, for each one. I do not need these phone numbers for any reason beyond Amazon requiring me to have different phone numbers, on the off chance I ever need to login to those direct individual marketplaces.

FYI... if this cannot be done then it seems "merged account" is the wrong term here. It seems nothing is actually "merged", but rather it's a single login switcher.

32 views
3 replies
Tags:Address, Registration, Seller Central
20
Reply
user profile
Seller_yoBaUhzkFJuPI

Merged accounts require separate different phone numbers?

I started with a USA account, I made a UK account with a different phone number and then after fully verified I merged the accounts. But I cannot remove the phone number from the UK account and replace with the phone number from the USA account because it says phone number already in use.

How can I get "merged" accounts to use the same phone number?

Phone numbers cost money, for each one. I do not need these phone numbers for any reason beyond Amazon requiring me to have different phone numbers, on the off chance I ever need to login to those direct individual marketplaces.

FYI... if this cannot be done then it seems "merged account" is the wrong term here. It seems nothing is actually "merged", but rather it's a single login switcher.

Tags:Address, Registration, Seller Central
20
32 views
3 replies
Reply
3 replies
user profile
Steve_Amazon

Hi @Seller_yoBaUhzkFJuPI,

Thank you for reaching out. I have reviewed your account and see that case 15056935921 is currently open and Seller Support has engaged the proper teams to investigate this for you.

Please continue to monitor that case for updates.

Thanks,

Steve

10
user profile
Seller_er07wNOcprFQK

Hi Steph, when you merged the accounts, are you able to still view your seller profile rating and reviews from the original US store in your new UK storefront?

00
Follow this discussion to be notified of new activity
user profile
Seller_yoBaUhzkFJuPI

Merged accounts require separate different phone numbers?

I started with a USA account, I made a UK account with a different phone number and then after fully verified I merged the accounts. But I cannot remove the phone number from the UK account and replace with the phone number from the USA account because it says phone number already in use.

How can I get "merged" accounts to use the same phone number?

Phone numbers cost money, for each one. I do not need these phone numbers for any reason beyond Amazon requiring me to have different phone numbers, on the off chance I ever need to login to those direct individual marketplaces.

FYI... if this cannot be done then it seems "merged account" is the wrong term here. It seems nothing is actually "merged", but rather it's a single login switcher.

32 views
3 replies
Tags:Address, Registration, Seller Central
20
Reply
user profile
Seller_yoBaUhzkFJuPI

Merged accounts require separate different phone numbers?

I started with a USA account, I made a UK account with a different phone number and then after fully verified I merged the accounts. But I cannot remove the phone number from the UK account and replace with the phone number from the USA account because it says phone number already in use.

How can I get "merged" accounts to use the same phone number?

Phone numbers cost money, for each one. I do not need these phone numbers for any reason beyond Amazon requiring me to have different phone numbers, on the off chance I ever need to login to those direct individual marketplaces.

FYI... if this cannot be done then it seems "merged account" is the wrong term here. It seems nothing is actually "merged", but rather it's a single login switcher.

Tags:Address, Registration, Seller Central
20
32 views
3 replies
Reply
user profile

Merged accounts require separate different phone numbers?

by Seller_yoBaUhzkFJuPI

I started with a USA account, I made a UK account with a different phone number and then after fully verified I merged the accounts. But I cannot remove the phone number from the UK account and replace with the phone number from the USA account because it says phone number already in use.

How can I get "merged" accounts to use the same phone number?

Phone numbers cost money, for each one. I do not need these phone numbers for any reason beyond Amazon requiring me to have different phone numbers, on the off chance I ever need to login to those direct individual marketplaces.

FYI... if this cannot be done then it seems "merged account" is the wrong term here. It seems nothing is actually "merged", but rather it's a single login switcher.

Tags:Address, Registration, Seller Central
20
32 views
3 replies
Reply
3 replies
3 replies
Quick filters
Sort by
user profile
Steve_Amazon

Hi @Seller_yoBaUhzkFJuPI,

Thank you for reaching out. I have reviewed your account and see that case 15056935921 is currently open and Seller Support has engaged the proper teams to investigate this for you.

Please continue to monitor that case for updates.

Thanks,

Steve

10
user profile
Seller_er07wNOcprFQK

Hi Steph, when you merged the accounts, are you able to still view your seller profile rating and reviews from the original US store in your new UK storefront?

00
Follow this discussion to be notified of new activity
user profile
Steve_Amazon

Hi @Seller_yoBaUhzkFJuPI,

Thank you for reaching out. I have reviewed your account and see that case 15056935921 is currently open and Seller Support has engaged the proper teams to investigate this for you.

Please continue to monitor that case for updates.

Thanks,

Steve

10
user profile
Steve_Amazon

Hi @Seller_yoBaUhzkFJuPI,

Thank you for reaching out. I have reviewed your account and see that case 15056935921 is currently open and Seller Support has engaged the proper teams to investigate this for you.

Please continue to monitor that case for updates.

Thanks,

Steve

10
Reply
user profile
Seller_er07wNOcprFQK

Hi Steph, when you merged the accounts, are you able to still view your seller profile rating and reviews from the original US store in your new UK storefront?

00
user profile
Seller_er07wNOcprFQK

Hi Steph, when you merged the accounts, are you able to still view your seller profile rating and reviews from the original US store in your new UK storefront?

00
Reply
Follow this discussion to be notified of new activity