From about 15 orders per day to only 2
hello! I’m very concerned because my top selling product just stopped having sales with no reason , my ad campaigns just don’t work anymore, they used to generate me at least 5-10 sales per day and now like 0! I saw a few cheap dupes come in front of my listing and even though I pay hundreds of dollars for ads I can’t come upfront.. I don’t know how to fix this problem and when I tried to contact the advertising team and ask for help they told me everything looks good with my campaigns and they promised to reach me for further assistance but they never did! Anyone else experiencing this type of issue?
From about 15 orders per day to only 2
hello! I’m very concerned because my top selling product just stopped having sales with no reason , my ad campaigns just don’t work anymore, they used to generate me at least 5-10 sales per day and now like 0! I saw a few cheap dupes come in front of my listing and even though I pay hundreds of dollars for ads I can’t come upfront.. I don’t know how to fix this problem and when I tried to contact the advertising team and ask for help they told me everything looks good with my campaigns and they promised to reach me for further assistance but they never did! Anyone else experiencing this type of issue?
1 reply
Danny_Amazon
Hello @Seller_56uIqA4iNOsSL- thanks for looking to the seller forums for some discussion on your advertising campaigns. Hoping my comment drives some additional traction to this thread so other sellers can weigh in as well.
I would be sure to doublecheck the listings involved to make sure they aren't inactive or suppressed, as well as dive into our Ads Support team's guidance on optimizing your campaign performance. For any technical issues or questions on the campaigns themselves, I can confirm that continuing to work with our advertising support team is your best next step.
I hope this helps, and thanks again for posting here on the forums!
Best,
Danny
