Report a violation system not working

Can anyone please help - the report a violation system is no longer working. It changed a while ago to a "bot" and it doesn't matter what violation you report, within a second you get an email saying

Hello,

Thank you for your report of a suspected policy violation. We cannot take action on the report as no violation has been identified on the reported Bxxxxxxx for the violation type selected.

The violations are clear to see but I can't get anywhere. Obviously seller central - just keep giving me a copy and paste answer showing me where to report the violation and I keep telling them that I know where to report it but the issue I am having is that the system is not working.

It as if Amazon dont want us to report violations

Any ideas please