LOST BUYBOX NO REASON
Hi,
I'm getting nowhere with Seller Support. My buybox and featured offer has been removed for some reason, my account is healthy and odr is under 1%.
I have checked my performance notification and have not had any notifications.
Any advise on how to fix this issue
Thanks
LOST BUYBOX NO REASON
Hi,
I'm getting nowhere with Seller Support. My buybox and featured offer has been removed for some reason, my account is healthy and odr is under 1%.
I have checked my performance notification and have not had any notifications.
Any advise on how to fix this issue
Thanks
7 replies
Spencer_Amazon
Hello @Seller_jXAsYE9bjlkrl,
We have a thread specifically for Buy Box issues.
Lost Buy Box (Featured Offer) MEGATHREAD
In this thread I ask our sellers to share the ASINs where they lost the Buy Box. I then share these ASINs with the Buy Box team who check for eligibility.
Please be aware, this team does not share the outcome with me. If you want to know if you are eligible or not, you have to open a case with Seller Support.
Here are two articles regarding the Buy Box / Featured Offer.
If you feel you are eligible for the Buy Box, please share your ASINs in the MEGATHREAD.
I am closing this thread as a duplicate.
Regards, Spencer
