Can I reply to product review as seller?
Can I reply to a product review as a seller? Any help will be much appreciated. I need to correct some comments from the customer which is incorrect. I click on the relevant comment on amazon customer page, and click comment again, i go into my customer account, can’t change my name to seller name.
Can I reply to product review as seller?
Can I reply to a product review as a seller? Any help will be much appreciated. I need to correct some comments from the customer which is incorrect. I click on the relevant comment on amazon customer page, and click comment again, i go into my customer account, can’t change my name to seller name.
6 replies
Seller_NoLYurmb006tq
No you can’t nor can any family member etc. You can post a public reply if the feedback has been left for an item you posted though through the feedback section
Seller_f5cnodyVjLD4S
Yes, but it will show as whatever your buyer account name is, when commenting.
Answers to Questions about Product Reviews
Can I respond to a review?
You can add a comment to a review by clicking the Comment button below the review. Note one or more purchase history is required.
Can you give me the email address of reviewers so I can contact them directly?
No. Amazon never shares private buyer information. If you want to respond to a review, you can post a comment on it.
