DPD collection Amazon Partnered Carrier
Hi,
I am struggling to get my shipments collected by DPD. I have email the DPD seller onboarding team but I have not had a response for over a week. Amazon is not helping in this matter either. I need my boxes collected ASAP. Can anyone please offer any advice ?. Thanks
@Winston_Amazon@Julia_Amazon@Julia_Amzn
DPD collection Amazon Partnered Carrier
Hi,
I am struggling to get my shipments collected by DPD. I have email the DPD seller onboarding team but I have not had a response for over a week. Amazon is not helping in this matter either. I need my boxes collected ASAP. Can anyone please offer any advice ?. Thanks
@Winston_Amazon@Julia_Amazon@Julia_Amzn
10 replies
Seller_zKEt2RiaID5EU
You can just go on DPD.com and book in a parcel that way?
Might be easier while your getting it all set up, pricing will differ though, i believe you can drop off at a colelction point aswell.
Seller_afyjRDyMeCC5k
I had the same problem.
Only way to book on-line is to pay again. I spoke to DPD and they didn't know anything about it. They said we could take it to the Post Office but when I said we needed it collected they said to speak to Amazon!
Amazon have set up a partnered carrier scheme but obviously the staff don't know about it and the website has not been updated.
I cancelled the shipment and reinstated it with UPS!
Seller_JXiVX6murzckv
call the onboarding team
0121 275 4869
Seller_gDXUUHqQkYrxC
I already used it twice and simply add it our daily DPD prime collections
Seller_ukcraWPU7wovP
I always use the UPS partnered carrier but I still have to go to the UPS site to schedule a collection. Can this not be done with DPD ?. Maybe easier the do the UPS way.
UPS have never let me down.
Seller_aZGTOv7buBfDg
Thanks for the response guys. DPD got back to me. I just have to call them and the collection is then booked.
