Account deactivated with section 3 need help
Hi
I am with amazon UK more than 13 years selling as merchant and FBA, My account has been deactivated with section 3, does not explain any particular asin that caused it, i sent several emails to amazon via case but always received same auto type reply "Category, Product and Content Restrictions": no further info. in my account heath all healthy no violation it is all clear.
anyone here from amazon professional team or seller who gone through this, please help me how to find out the exact reason of deactivated and what is the best way to appeal please help.
regards
Account deactivated with section 3 need help
Hi
I am with amazon UK more than 13 years selling as merchant and FBA, My account has been deactivated with section 3, does not explain any particular asin that caused it, i sent several emails to amazon via case but always received same auto type reply "Category, Product and Content Restrictions": no further info. in my account heath all healthy no violation it is all clear.
anyone here from amazon professional team or seller who gone through this, please help me how to find out the exact reason of deactivated and what is the best way to appeal please help.
regards
3 replies
Seller_M3KFl73YE6wg8
Amazon cases are often reviewed by Bots, had deactivation issue for over 2 months several appeal was rejected by seller support,not until my colleague [Moderator Edit: removed external information] who reinstated my account within 3 working days.
Ezra_Amazon
Hello @Seller_Jufz5adkgPqrC,
I've taken a look at your account status and can see it's now showing as active. Would you mind confirming from your side?
Best, Ezra