Sku Labels are printing vertical Please help!!

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Seller_pzPy0cExfJTn9

Sku Labels are printing vertical Please help!!

discussion.Im new to Amazon fba and I'm having a rough time fixing this issue. Everytime I print my sku labels it's comes out vertical. It prints across to Labels ruing them. I'm using a label printer with theraml printing its a Pedoolo . My with is 58mm and height is 32 mm (serting i use before print.) Dumpster print settings I'm using are Paper size: 2.00"x 1.25" (50.8x31.8). Scale is at 100. Margins are at default. Can someone please help... it's like every step i have an issue. I'm finally at thr finish line and here comes another obstacles😔

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Tags:Fulfilment, Packaging, Shipping labels
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Christine_Amazon

Hello @Seller_L6nI58ootLb6q

Christine here from Amazon Forums.

Welcome to our forums.

Let's try to troubleshoot the problem:

Label orientation:

Make sure your printer settings are set to "Landscape" orientation rather than "Portrait".

In your browser print settings, look for an option to rotate the print 90 degrees.

Printer settings:

Double-check that your printer is set to the correct label size in its own settings menu.

Ensure you've selected the correct printer model in your computer's print dialog.

Browser settings:

Try using a different web browser to print the labels.

Clear your browser cache and cookies, then try again.

PDF method:

Instead of printing directly from the web page, try downloading the labels as a PDF first, then print from the PDF viewer.

Adobe Reader often has more advanced print settings that might help.

Custom size:

In your print dialog, look for an option to set a custom paper size. Set it exactly to 2.00" x 1.25".

Scaling:

Ensure "Fit to page" or any auto-scaling option is turned off in your print settings.

Printer driver:

Check if there's an updated driver for your Pedoolo printer and install it if available.

Test print:

Try printing a test page or non-Amazon label to see if the issue is specific to Amazon's labels.

Label template:

If possible, create a custom label template in Word or another program that matches your label size, then copy and paste the Amazon SKU information into it.

Support:

If none of these work, contact Pedoolo customer support for printer-specific troubleshooting.

You can also reach out to Amazon Seller Support for guidance on label printing issues.

Hope you have a great day!

Christine

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