Shipping Methods Missing When Attempting to Mark Order as Shipped
If we ship with FedEx, PostNL or UPS, for example, how are we supposed to mark orders as shipped? There is no Other option, and the list is heavily restricted. This has occurred within the last several days only.
Shipping Methods Missing When Attempting to Mark Order as Shipped
If we ship with FedEx, PostNL or UPS, for example, how are we supposed to mark orders as shipped? There is no Other option, and the list is heavily restricted. This has occurred within the last several days only.
4 replies
Seller_K5kR32hpGSJqz
Did you have any reply from amazon about this. I am experiencing the same issue
Sky_Amazon
Hello!
I understand how critical it is to be able to confirm your shipments with the correct carrier information.
@Seller_zlzQsTaQ8sV7g Thank you for reporting this issue. I understand how critical it is to be able to confirm your shipments with the correct carrier information. Are you still facing the issue?
@Seller_K5kR32hpGSJqz Thank you for letting us know.
If your carrier is not listed, there should normally be an "Other" option available that allows you to input your carrier name manually. Are you both able to find that? If no, have you reached out to the Seller Support team regarding?
Please share the case Id for us to review it further.
- Sky
