Issues Creating AUS listings, Duplication, More..
So this issue appears to be confusing support staff, i'll try and keep it brief and as clear as possible.
- We have an active Amazon Aus account.
- When I create a listing on Amazon.co.uk, I select the other marketplaces we want the listing to be added to. Usually it's various EU, USA, Canada & Aus.
- Every marketplace (aside from Aus) has the item appear within a few hours normally, and fully synced and linked by the next day.
- Even after a few weeks, nothing appears on Aus.
- However - when I do then use those exact details and create a manual listing on Aus, the listing then appears twice!
It is as if the original listing was trying to be added to the Aus catalogue but something was blocking it, then the manual listing somehow unblocks it and subsequently it is then duplicated.
Has anyone experience this issue, or something similar? It seems a complete waste of time to keep adding manually to Aus if they're then going to appear from the BIL/Global link anyway..
Issues Creating AUS listings, Duplication, More..
So this issue appears to be confusing support staff, i'll try and keep it brief and as clear as possible.
- We have an active Amazon Aus account.
- When I create a listing on Amazon.co.uk, I select the other marketplaces we want the listing to be added to. Usually it's various EU, USA, Canada & Aus.
- Every marketplace (aside from Aus) has the item appear within a few hours normally, and fully synced and linked by the next day.
- Even after a few weeks, nothing appears on Aus.
- However - when I do then use those exact details and create a manual listing on Aus, the listing then appears twice!
It is as if the original listing was trying to be added to the Aus catalogue but something was blocking it, then the manual listing somehow unblocks it and subsequently it is then duplicated.
Has anyone experience this issue, or something similar? It seems a complete waste of time to keep adding manually to Aus if they're then going to appear from the BIL/Global link anyway..
0 replies
Cooper_Amazon
Good Evening @Seller_pQ3W6c8BDtcI4,
I wanted to follow up with you regarding this discussion. I see that you reached out to Selling Partner Support in the UK via CASE ID ending in 7562.
It sounds like they would like to you reach out to Australian Selling Partner Support which you should be able to do via this link -->HERE<--
Note: You may be prompted to log into your AUS account which should be the same email and password as your UK account.
Please keep us posted how things work out and if you by chance need to post on the Australian forums, we have a toggle in the upper right hand corner of the forums where you can swap to the Australia forums and our Community Managers can support you there.
Hope you have a fabulous rest of your Friday and take care.
Sincerely, Cooper_Amazon
