Cant reprint delivery label
Hi All,
A customer has contacted me this morning to advise their parcel from April did not arrive, i have gone on to their order to reprint the delivery label so i can check the tracking and there is no option to re print it? i have checked orders from this week and i am able to reprint the label, but on orders a few months old.. the option has been removed? any help would be fantastic thanks.. i dispatch orders myself via MFN
Cant reprint delivery label
Hi All,
A customer has contacted me this morning to advise their parcel from April did not arrive, i have gone on to their order to reprint the delivery label so i can check the tracking and there is no option to re print it? i have checked orders from this week and i am able to reprint the label, but on orders a few months old.. the option has been removed? any help would be fantastic thanks.. i dispatch orders myself via MFN
4 replies
Seller_d8YGbIjNqwFxn
Amazon only allow a label to be reprinted for around 30 days after that time you can't access it.
Often the labels are downloaded to your PC as a zip file. You may be able to find it in your downloaded folder.
Seller_LrOi5Val3Iifg
cant you check the tracking number on their order?
