I have an a-z claim that has been granted and it seems very unfair to me. I shipped the order on time to the address on the order. Unfortunately it seems that the address was incomplete (no building number or street name).which is why the order wasn’t delivered. I have tried appealing the decision but Amazon have still granted the claim as I cannot prove delivery! They just don’t seem to be listening or bring reasonable. I thought it was the buyers responsibility to provide the correct address but I seem to be paying for their mistake.