Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers
Dear seller,
We have received your appeal for your account reinstatement. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners and our store and your account and your selling privileges will not be restored.
I am reaching out to formally appeal the decision regarding my Amazon seller accountsuspension. I strongly affirm that my account has never been used for any deceptive,fraudulent, or illegal activity. I have always conducted my business with integrity and in fullcompliance with Amazon’s policies.I respectfully request a detailed explanation of the specific violations identified, along withany supporting evidence. If any issues have been flagged in error, I am more than willing toprovide clarification or take corrective action as needed.I kindly urge you to reconsider my case and allow me the opportunity to continue selling onAmazon. I appreciate your time and look forward to your response.
Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers
Dear seller,
We have received your appeal for your account reinstatement. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners and our store and your account and your selling privileges will not be restored.
I am reaching out to formally appeal the decision regarding my Amazon seller accountsuspension. I strongly affirm that my account has never been used for any deceptive,fraudulent, or illegal activity. I have always conducted my business with integrity and in fullcompliance with Amazon’s policies.I respectfully request a detailed explanation of the specific violations identified, along withany supporting evidence. If any issues have been flagged in error, I am more than willing toprovide clarification or take corrective action as needed.I kindly urge you to reconsider my case and allow me the opportunity to continue selling onAmazon. I appreciate your time and look forward to your response.
0 replies
Seller_ZQyopdiwkUHOZ
This is a forum for sellers. There are mods on here who are Amazon staff, but they need to be tagged in the thread in order to respond to it and they will only be able to help you if you have an open case with seller support and you post the case ID here.
@Ezra_Amazon @Julia_Amzn @Sarah_Amzn@Spencer_Amazon
Seller_ZVAz3d5lZuGid
This is not the correct place to appeal.
Also, Amazon's use of the words "deceptive, fraudulent, or illegal activity" is VERY misleading - all it usually means is that you have failed to keep one or more of their policies - you need to find out which !
Seller_9eJuqiyWVgZn5
I would guess it's either (alleged) reviews or ratings manipulation, or BSR manipulation.
Did you have any friends, family or colleagues purchase your items or go o to leave reviews?
Were you adding product inserts with (allegedly) problem language, or terms that would potentially divert negative sentiment? (eg "If you're happy, leave us a review. Otherwise send us an email".
There will hopefully be something in your original correspondence to give some ideas on the alleged problem.
Seller_qKB9hzOZT9v63
This is not the correct place to appeal.
Ash_AMZ
Hello @Seller_IDp1SJCSpRPle,
Ash here to assist. Thanks for sharing the detailed information over this thread.
It has been understood that you need help with your account reactivation.
We have received your appeal for your account reinstatement. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners and our store and your account and your selling privileges will not be restored.
In line with this, we regret to inform you that we cannot accept any further appeals in this matter. We believe in a fair and transparent process, and we understand your desire to seek resolution.
At this stage, unfortunately, we wouldn't be able to assist you in reactivating your Selling Privileges.
If you have any other questions, you can post here so that we or any of the sellers on forum can help you.
Regards,
Ash.
