1 Star Rating but no comments or reviews
Good morning. I began using FBA a few months ago, and the early signs have been promising. I’ve noticed that reviews aren’t easy to come by, but I was happy with the three 5-star ratings on one of my products. However, the rating has now dropped to 3.7 due to a 1-star review with no comments.
Is this a verified rating? Nothing is showing in my account that I can see. If anyone could advise on where to see this in my account or how to go about getting this removed. I'd be grateful. Thanks in advance
1 Star Rating but no comments or reviews
Good morning. I began using FBA a few months ago, and the early signs have been promising. I’ve noticed that reviews aren’t easy to come by, but I was happy with the three 5-star ratings on one of my products. However, the rating has now dropped to 3.7 due to a 1-star review with no comments.
Is this a verified rating? Nothing is showing in my account that I can see. If anyone could advise on where to see this in my account or how to go about getting this removed. I'd be grateful. Thanks in advance
5 replies
Seller_ZJhFeE3tNKzfh
Ratings without a written review are generally left by customers who have been asked to leave a rating via an Echo/Alexa device. It is I believe likely to be linked to a purchase - though it won't appear as such on amazon.
You won't get it removed.
Seller_HmXs9Pk97Wcpt
Have you considered the Vine programme at all? £140 for 30 guaranteed ratings (not guaranteed 5* however)
Seller_76AUwmqvSyRIM
This is not guaranteed as some reviewers (worst case = all) may not leave a review.
Also, although the £140 cost you mentioned is correct, this is just an enrolment fee. Sellers should be aware that each free vine sample that is sent to a reviewer will have the FBA and referral fee added.
