Invalid Charge Method
I have an issue with this, I had a notification that 20p had been taken for amazon.ae but we have never sold on there and only sell on the UK.
The card is active and all verified, multiple withdrawals have been taken from the card that is active but the error is still there as below but the card has been charged multiple times
We are not able to charge your account. Assign a valid charge method to restore full access to your seller account.
I also have this error
There was a problem loading the content. Please try again later.
Anyone got an idea what and why this is happening and how to resolve
@Spencer_Amazon @Angie_Amazon
Invalid Charge Method
I have an issue with this, I had a notification that 20p had been taken for amazon.ae but we have never sold on there and only sell on the UK.
The card is active and all verified, multiple withdrawals have been taken from the card that is active but the error is still there as below but the card has been charged multiple times
We are not able to charge your account. Assign a valid charge method to restore full access to your seller account.
I also have this error
There was a problem loading the content. Please try again later.
Anyone got an idea what and why this is happening and how to resolve
@Spencer_Amazon @Angie_Amazon
3 replies
Danny_Amazon
Hello @Seller_bhcL3HHl7d7Kl- and thank you for looking to the seller forums for some guidance on this charge method issue.
I can help recommend updating the credit or debit card information and reviewing our FAQ on the topic if issues continue to impact, but would also recommend reaching out to our support team for more technical troubleshooting if needed!
Thanks,
Danny
Seller_8jTaPVdxmoZSW
Hi
I also faced that issue, just change the UK market to another card and then assign the main card again, the issue will resolved.
Thanks
