SFP Orders over the weekend were Ship By Monday

Hi All,

Our Sunday shift reported that within the Amazon UI, all of our SFP orders from Friday until Sunday, which should have offered Sunday shipping for Monday/Tuesday delivery actually had a "Ship by" date of Monday.

The longer delivery dates offered to customers had a negative impact on sales.

I see there are a few others reporting similar around the Easter weekend, which @Julia_Amazon said was resolved. So potentially this is a new issue, or the previous issue is either back or unresolved and impacting my account for the first time.

I will also raise this with our account manager and seller support - but it would be helpful for me to establish if it is an issue impacting multiple accounts, or just me.

Thanks in advance for any info

EDIT:

Image example. This is just one product, the issue impacted all items and around 4,000 orders.