Ongoing Design Complaint Abuse – 64 Days Without Resolution
Hi Amazon team,
I believe I am a victim of design right abuse and I’m requesting urgent escalation.
A competitor filed IP Complaint ID: 11153945292 against my product, and I have been fighting to have it overturned since 30 May — that’s now 64 days without resolution.
To support my case, I have submitted the following:
- A copy of my valid UK registered design
- A comparison document clearly showing the differences between my product and theirs
- Evidence of my direct communications with the UKIPO, who confirmed my design is legally distinct from theirs
- A formal letter from my solicitor, who independently reviewed and verified all documentation and confirmed I am lawfully entitled to sell the product
Despite this, my listing has remained in review with no update. The IP complaint appears to be a bad-faith attempt to block competition.
Please could this case be escalated to the appropriate internal team as a matter of urgency?
Thank you,
@Julia_Amznare you able to help with this? I’d appreciate it so much!
Ongoing Design Complaint Abuse – 64 Days Without Resolution
Hi Amazon team,
I believe I am a victim of design right abuse and I’m requesting urgent escalation.
A competitor filed IP Complaint ID: 11153945292 against my product, and I have been fighting to have it overturned since 30 May — that’s now 64 days without resolution.
To support my case, I have submitted the following:
- A copy of my valid UK registered design
- A comparison document clearly showing the differences between my product and theirs
- Evidence of my direct communications with the UKIPO, who confirmed my design is legally distinct from theirs
- A formal letter from my solicitor, who independently reviewed and verified all documentation and confirmed I am lawfully entitled to sell the product
Despite this, my listing has remained in review with no update. The IP complaint appears to be a bad-faith attempt to block competition.
Please could this case be escalated to the appropriate internal team as a matter of urgency?
Thank you,
@Julia_Amznare you able to help with this? I’d appreciate it so much!
4 replies
Seller_jVW2Ne464Z7IG
please refer to my experience. https://sellercentral.amazon.co.uk/seller-forums/discussions/t/a6e1f65a-022f-4fd7-809b-4841bd836f93?postId=4cad252b-e10f-4a55-8b18-5798e060af8a
If you want to escalate your issue, you can go to the Brand Registry page, where you can choose to "Escalate Previously Submitted Issue."
Seller_IJ5PbVNLN9r88
thanks I tried that but I got a reply saying it was the wrong way to do it. “This email address is not the correct channel to submit an appeal”
Yet my escalation of my case is now over 14 days will waiting for review.
@Julia_Amzn can you help?
