'2 pack' icon won't go away
I'm in the process of listing a product and my first picture has a '2 pack' icon on the top right hand corner, the product is only sold as a singular box with a pair of identical product in the box, which make up a pair, like a pair of shoes
Is there any way to get rid of this?
'2 pack' icon won't go away
I'm in the process of listing a product and my first picture has a '2 pack' icon on the top right hand corner, the product is only sold as a singular box with a pair of identical product in the box, which make up a pair, like a pair of shoes
Is there any way to get rid of this?
6 replies
Seller_ZJhFeE3tNKzfh
that would indicate the pack size data on the ASIN is 2.
You change it to 1.
Though do note a pair of shoes aren’t clear made up of two identical products, so if the product in question does contain two IDENTICAL products then stating a pack size of 2 is correct
Ezra_Amazon
Hello @Seller_NTPRzyBi0HqhZ,
Thank you for reaching out.
Just to clarify, are you referring to a provided image displayed on the product detail page that has this icon?
If so, it appears it's not an attribute but rather an image provided by another contributor, correct?
Best regards, Ezra
Seller_HaZF5NhE9IVFJ
We had this issue, and the list of items has a number 2 if you look on your backend of the listing. The only way to get rid of it is to delete the listing and relist it after 24 hours and have the number 2 removed from this this box. I did this and it went away
Seller_uO041MVHNr3pA
I have this on a number of my own branded products and despite speaking with the brand register and Customer Service they are unable to remove it. Mine state 50 - I just make it clear on the listing what the correct package size is. This for me has been going on for over a year. Would love to hear if and when you sort out the problem- how you did it.
