How can I appeal account deactivation?
I just keep getting sent round in a loop. When I go through Help/ Select a Service/ Selling on Amazon/ Account Health/ Reactivate your account/ Get help with my appeal/ Select issue. All this does is create a case which is automatically closed a few seconds later with an e-mail saying "This e-mail address is not the correct channel to submit an appeal," followed by a load of useless and irrelevant links in the e-mail. Contacting seller support is impossible because my account is deactivated. There is no way out. Even these forum posts are ignored. What do I do? I have just sent £80 worth of listed items to Amazon via FBA, which I now feel they have stolen. Under the Reactivate Your Account button, it says Submission is Required, so I think the deactivation has something to do with needing more documentation for verification. Is this legal? Can Amazon just steal my items like this and get away with it?
How can I appeal account deactivation?
I just keep getting sent round in a loop. When I go through Help/ Select a Service/ Selling on Amazon/ Account Health/ Reactivate your account/ Get help with my appeal/ Select issue. All this does is create a case which is automatically closed a few seconds later with an e-mail saying "This e-mail address is not the correct channel to submit an appeal," followed by a load of useless and irrelevant links in the e-mail. Contacting seller support is impossible because my account is deactivated. There is no way out. Even these forum posts are ignored. What do I do? I have just sent £80 worth of listed items to Amazon via FBA, which I now feel they have stolen. Under the Reactivate Your Account button, it says Submission is Required, so I think the deactivation has something to do with needing more documentation for verification. Is this legal? Can Amazon just steal my items like this and get away with it?
1 reply
Winston_Amazon
Hello @Seller_7xOpYBEaX4aWj,
What is the current status of your account now?