Still waiting for my refund of excess shipping charges question to be answered. pathetic.
I raised a query around additional charges after i have bought shipping, an additional £1... here and there. It is not VAT. They said it may be charges levied by Evri. Now, i measure and weigh my items and ALWAYS put bigger dimensions and weights in so i'm covered. However, amazon cannot answer why i keep getting extra charges.
I want to contact the shipping team but alas, no i cannot. All i keep getting is this. Are the 'other' team as useless as SS??
Hello from Amazon Selling Partner Support,
We understand that you are facing an issue regarding the Buy Shipping Carrier Adjustment charges.
Please note that we are still working with our internal team to reach a resolution on your case. While we currently don’t have an update to share with you, be ensured that we will follow up with you as soon as additional information is available.
@Spencer_Amazon sorry for the delay before, case is 10492514412
Still waiting for my refund of excess shipping charges question to be answered. pathetic.
I raised a query around additional charges after i have bought shipping, an additional £1... here and there. It is not VAT. They said it may be charges levied by Evri. Now, i measure and weigh my items and ALWAYS put bigger dimensions and weights in so i'm covered. However, amazon cannot answer why i keep getting extra charges.
I want to contact the shipping team but alas, no i cannot. All i keep getting is this. Are the 'other' team as useless as SS??
Hello from Amazon Selling Partner Support,
We understand that you are facing an issue regarding the Buy Shipping Carrier Adjustment charges.
Please note that we are still working with our internal team to reach a resolution on your case. While we currently don’t have an update to share with you, be ensured that we will follow up with you as soon as additional information is available.
@Spencer_Amazon sorry for the delay before, case is 10492514412
