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Seller_Nprc5XWvdLYk9

Disney DVD now handled by ESC Distribution for France - but has caused uk Disney video games to be removed

For the French market Disney have passed all the physical dvd and bluray to ESC Distribution (part of Vivendi who also own Universal).

but it seems that ESC have renewed Disney's GTIN (EAN) numbers in their name ESC Distribution and not Disney.

we have quite a few legacy video games which have been removed from amazon uk as the GTIN ownership says ESC and not Disney.

Has this affected any of the dvd (movie) sellers as well.

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Seller_Nprc5XWvdLYk9

Disney DVD now handled by ESC Distribution for France - but has caused uk Disney video games to be removed

For the French market Disney have passed all the physical dvd and bluray to ESC Distribution (part of Vivendi who also own Universal).

but it seems that ESC have renewed Disney's GTIN (EAN) numbers in their name ESC Distribution and not Disney.

we have quite a few legacy video games which have been removed from amazon uk as the GTIN ownership says ESC and not Disney.

Has this affected any of the dvd (movie) sellers as well.

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7 replies
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Seller_RAXEWLxQ2dbmN
In reply to: Seller_Nprc5XWvdLYk9’s post

A similar thing happened a couple of years ago when BBC DVD distribution was taken over by Spirit Entertainment.

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Roberto_Amazon
In reply to: Seller_Nprc5XWvdLYk9’s post

Hello! @Seller_Nprc5XWvdLYk9

This is Roberto. Thank you for using the Forums.

I understand how distressing and frustrating this situation has been for you, with the change of ownership impacting multiple listings you have worked hard to maintain. I have thoroughly reviewed the details of your case, which is reference number ending in 0592.

While our Seller Support team has followed the proper protocols, I empathize with how disappointing it is that the brand name does not currently match the GTIN ownership records for these products. To reinstate these listings, we will need you to provide documentation clearly establishing the relationship between Disney and ESC Distribution. We verify the authenticity of product identifiers by checking the GS1 database. European Article Numbers (EAN) or UPCs that do not match the information provided by GS1 will be considered invalid.

I wish I could offer an alternative solution, but Amazon has strict guidelines around GTIN ownership verification to protect product authenticity and maintain customer trust.

Product UPCs and Global Trade Item Numbers

I recognize what a difficult experience this has been, and I am truly sorry for the disruption and uncertainty it has caused your business.

Thank you for your understanding,

Roberto

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Seller_Nprc5XWvdLYk9

Disney DVD now handled by ESC Distribution for France - but has caused uk Disney video games to be removed

For the French market Disney have passed all the physical dvd and bluray to ESC Distribution (part of Vivendi who also own Universal).

but it seems that ESC have renewed Disney's GTIN (EAN) numbers in their name ESC Distribution and not Disney.

we have quite a few legacy video games which have been removed from amazon uk as the GTIN ownership says ESC and not Disney.

Has this affected any of the dvd (movie) sellers as well.

28 views
7 replies
00
Reply
user profile
Seller_Nprc5XWvdLYk9

Disney DVD now handled by ESC Distribution for France - but has caused uk Disney video games to be removed

For the French market Disney have passed all the physical dvd and bluray to ESC Distribution (part of Vivendi who also own Universal).

but it seems that ESC have renewed Disney's GTIN (EAN) numbers in their name ESC Distribution and not Disney.

we have quite a few legacy video games which have been removed from amazon uk as the GTIN ownership says ESC and not Disney.

Has this affected any of the dvd (movie) sellers as well.

00
28 views
7 replies
Reply
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Disney DVD now handled by ESC Distribution for France - but has caused uk Disney video games to be removed

by Seller_Nprc5XWvdLYk9

For the French market Disney have passed all the physical dvd and bluray to ESC Distribution (part of Vivendi who also own Universal).

but it seems that ESC have renewed Disney's GTIN (EAN) numbers in their name ESC Distribution and not Disney.

we have quite a few legacy video games which have been removed from amazon uk as the GTIN ownership says ESC and not Disney.

Has this affected any of the dvd (movie) sellers as well.

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Seller_RAXEWLxQ2dbmN
In reply to: Seller_Nprc5XWvdLYk9’s post

A similar thing happened a couple of years ago when BBC DVD distribution was taken over by Spirit Entertainment.

00
user profile
Roberto_Amazon
In reply to: Seller_Nprc5XWvdLYk9’s post

Hello! @Seller_Nprc5XWvdLYk9

This is Roberto. Thank you for using the Forums.

I understand how distressing and frustrating this situation has been for you, with the change of ownership impacting multiple listings you have worked hard to maintain. I have thoroughly reviewed the details of your case, which is reference number ending in 0592.

While our Seller Support team has followed the proper protocols, I empathize with how disappointing it is that the brand name does not currently match the GTIN ownership records for these products. To reinstate these listings, we will need you to provide documentation clearly establishing the relationship between Disney and ESC Distribution. We verify the authenticity of product identifiers by checking the GS1 database. European Article Numbers (EAN) or UPCs that do not match the information provided by GS1 will be considered invalid.

I wish I could offer an alternative solution, but Amazon has strict guidelines around GTIN ownership verification to protect product authenticity and maintain customer trust.

Product UPCs and Global Trade Item Numbers

I recognize what a difficult experience this has been, and I am truly sorry for the disruption and uncertainty it has caused your business.

Thank you for your understanding,

Roberto

00
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user profile
Seller_RAXEWLxQ2dbmN
In reply to: Seller_Nprc5XWvdLYk9’s post

A similar thing happened a couple of years ago when BBC DVD distribution was taken over by Spirit Entertainment.

00
user profile
Seller_RAXEWLxQ2dbmN
In reply to: Seller_Nprc5XWvdLYk9’s post

A similar thing happened a couple of years ago when BBC DVD distribution was taken over by Spirit Entertainment.

00
Reply
user profile
Roberto_Amazon
In reply to: Seller_Nprc5XWvdLYk9’s post

Hello! @Seller_Nprc5XWvdLYk9

This is Roberto. Thank you for using the Forums.

I understand how distressing and frustrating this situation has been for you, with the change of ownership impacting multiple listings you have worked hard to maintain. I have thoroughly reviewed the details of your case, which is reference number ending in 0592.

While our Seller Support team has followed the proper protocols, I empathize with how disappointing it is that the brand name does not currently match the GTIN ownership records for these products. To reinstate these listings, we will need you to provide documentation clearly establishing the relationship between Disney and ESC Distribution. We verify the authenticity of product identifiers by checking the GS1 database. European Article Numbers (EAN) or UPCs that do not match the information provided by GS1 will be considered invalid.

I wish I could offer an alternative solution, but Amazon has strict guidelines around GTIN ownership verification to protect product authenticity and maintain customer trust.

Product UPCs and Global Trade Item Numbers

I recognize what a difficult experience this has been, and I am truly sorry for the disruption and uncertainty it has caused your business.

Thank you for your understanding,

Roberto

00
user profile
Roberto_Amazon
In reply to: Seller_Nprc5XWvdLYk9’s post

Hello! @Seller_Nprc5XWvdLYk9

This is Roberto. Thank you for using the Forums.

I understand how distressing and frustrating this situation has been for you, with the change of ownership impacting multiple listings you have worked hard to maintain. I have thoroughly reviewed the details of your case, which is reference number ending in 0592.

While our Seller Support team has followed the proper protocols, I empathize with how disappointing it is that the brand name does not currently match the GTIN ownership records for these products. To reinstate these listings, we will need you to provide documentation clearly establishing the relationship between Disney and ESC Distribution. We verify the authenticity of product identifiers by checking the GS1 database. European Article Numbers (EAN) or UPCs that do not match the information provided by GS1 will be considered invalid.

I wish I could offer an alternative solution, but Amazon has strict guidelines around GTIN ownership verification to protect product authenticity and maintain customer trust.

Product UPCs and Global Trade Item Numbers

I recognize what a difficult experience this has been, and I am truly sorry for the disruption and uncertainty it has caused your business.

Thank you for your understanding,

Roberto

00
Reply
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