Issue with removing my FBA inventory
Hi,
My account was deactivated two months ago, and I received an email informing me to upload invoices and my supplier chain details to the inventory department two weeks ago. I sent all the required documents to Amazon on the same day, but unfortunately, I have not received a reply since.
Today, I received another email from Amazon stating that my inventory will be disposed of if I don’t provide the invoices within the next 15 days. It seems Amazon hasn’t received my email at all (even though I sent it twice).
Since my account is deactivated, I have no way to contact Amazon directly.
I have inventory worth around £15,000, and I don’t want Amazon to dispose of it. (I cannot create a removal order.)
Has anyone experienced this kind of situation before?
What should I do?
TIA
Issue with removing my FBA inventory
Hi,
My account was deactivated two months ago, and I received an email informing me to upload invoices and my supplier chain details to the inventory department two weeks ago. I sent all the required documents to Amazon on the same day, but unfortunately, I have not received a reply since.
Today, I received another email from Amazon stating that my inventory will be disposed of if I don’t provide the invoices within the next 15 days. It seems Amazon hasn’t received my email at all (even though I sent it twice).
Since my account is deactivated, I have no way to contact Amazon directly.
I have inventory worth around £15,000, and I don’t want Amazon to dispose of it. (I cannot create a removal order.)
Has anyone experienced this kind of situation before?
What should I do?
TIA
2 replies
Seller_ZVAz3d5lZuGid
This is a duplicate of your previous thread below - technically against forum guidelines. I assume because no-one responded that they cannot help. Am sure Amazon will have received your email, but everything is so very slow to get any response.
https://sellercentral.amazon.co.uk/seller-forums/discussions/t/64b760e2-11a1-4817-b9b5-f89e401f5db4?postId=64b760e2-11a1-4817-b9b5-f89e401f5db4
Sarah_Amzn
Hello @Seller_wcSgVrgYzoHcB,
This is Sarah with Amazon.
I see that you have already created a thread regarding this topic.
Please create only one thread per question. Creating duplicate threads can create confusion and disruption in the Forums and is against the Forums Guidelines.
I will be closing this thread as a duplicate of There is no reply from Amazon inventory appeal department
Kind regards,
Sarah.
