Listing Active, but not appearing in marketplace
Created a listing and it's showing as 'Active' in the Seller Hub. However, when I navigate to it on the marketplace, my listing isn't there at all.
This was my original pilot test listing to confirm whether I want to sell more on here, but given the issues i'm facing currently i'm wondering if it's a good idea.
Any ideas?
Listing Active, but not appearing in marketplace
Created a listing and it's showing as 'Active' in the Seller Hub. However, when I navigate to it on the marketplace, my listing isn't there at all.
This was my original pilot test listing to confirm whether I want to sell more on here, but given the issues i'm facing currently i'm wondering if it's a good idea.
Any ideas?
7 replies
Seller_2hS4s2SbSs4On
How much time did you leave between the listing showing as "Active" and your checking the marketplace for the listing?
If you checked almost right away, the listing might not have fully loaded saved into the marketplace listings yet, despite it showing "Active" in your inventory.
Sometimes load saving into the marketplace listings can be slow. Give it a day at most just to be safe - if it still isn't listed in marketplace by then, there is certainly a problem.
Seller_2hS4s2SbSs4On
What is the listing? Can you provide the ASIN product page code for it - which should be on the main product page. Unless the product page itself isn't showing - is the product / product page your own or are you listing your product under an existing product listing page?
Also is the listing or your Amazon account something that requires some kind of special requirements for selling? (I don't know what exactly - I've never sold anything that needs special requirements, but I think there are such things other Sellers have).
Also, how long ago did you setup your Amazon account? If it was recent, perhaps that is another reason your listing hasn't registered yet (although I don't understand why the listing should be showing as "active" already in your inventory).
Other than that, I'm out of ideas am afraid. You will have to ask for help from other Sellers or maybe a Forum Moderator.