Edit Listing - Broken - Can't save changes due to the Recommended Retail Price field being bugged.
I am completely at my wit's end 4 of my products have a bug that prevents them from being edited.
The recommended retail price field will not accept any value at all as correct. This means the save option will not function.
See attached image.
I have asked half a dozen times for help and every time I get the same generic response telling me to create an inventory file from an .xlsx template.
This is practically impossible for me, and the template file doesn't even have an RRP field to edit????
This is complete madness, please some one, somewhere tell me there is a solution to this?

Edit Listing - Broken - Can't save changes due to the Recommended Retail Price field being bugged.
I am completely at my wit's end 4 of my products have a bug that prevents them from being edited.
The recommended retail price field will not accept any value at all as correct. This means the save option will not function.
See attached image.
I have asked half a dozen times for help and every time I get the same generic response telling me to create an inventory file from an .xlsx template.
This is practically impossible for me, and the template file doesn't even have an RRP field to edit????
This is complete madness, please some one, somewhere tell me there is a solution to this?

9 replies
Seller_pFjeLbVAdrjhU
I am having exactly the same problem and have ben through the same frustrating process trying to get help! Such a waste of time. Let's get back to each other if we find a solution
Seller_uWgsl3oUtlPuR
12 views over 3 days, this community is so diminished. I wonder if any of those 12 were Amazon?
How about Amazon take a second to address this obvious bug in their system?
Seller_4YVPrSzzncfIj
having the same error ,
Cant edit any listing, have done the delete relist 24 hrs as amazon recommended, but the issue remains,
Seller_GOELaxdrtKYgY
Have you tried logging out and back in?
Seller_hOZNPw7G8FIjl
Type the number without the decimal place. In Seller help it says do not use separaters.
So enter 1299 instead of 12.99
Seller_RZTm1ythqs4g9
did you manage to sort it. As we have the same problem now