browse node mis-classification
When I started these listings the system forced the browse node to be in Jewellery:
Im having an issue with an incorrect browse node classification, which is creating an incorrect referal fee, we sell party badges, they can be also be displayed, the orginal browse node was set to Jewellery, which was incorrect, after a long long long discussion with seller support it was changed to "office" which i also didnt agree with, they have agreed that its a party product but still class it as an office product for the referral fee. the "office" referral fee is double what it should be
Had anyone had a similar experience or a solution ?
I appreciate any help
Thanks in advance
browse node mis-classification
When I started these listings the system forced the browse node to be in Jewellery:
Im having an issue with an incorrect browse node classification, which is creating an incorrect referal fee, we sell party badges, they can be also be displayed, the orginal browse node was set to Jewellery, which was incorrect, after a long long long discussion with seller support it was changed to "office" which i also didnt agree with, they have agreed that its a party product but still class it as an office product for the referral fee. the "office" referral fee is double what it should be
Had anyone had a similar experience or a solution ?
I appreciate any help
Thanks in advance
17 replies
Susie_Amazon
Hello @Seller_SgsO1V5elyaUK,
Thanks for posting on Forums!I’d be happy to review the issue, but before I can proceed further, could you share the Seller Support case ID? If you haven’t contacted the team yet, please reach out to them directly to have the issue reviewed. If you still need assistance after that, just reply on this thread, and I’ll be glad to help further.
- Susie