Seller Forums
user profile
Seller_SgsO1V5elyaUK

browse node mis-classification

When I started these listings the system forced the browse node to be in Jewellery:

Im having an issue with an incorrect browse node classification, which is creating an incorrect referal fee, we sell party badges, they can be also be displayed, the orginal browse node was set to Jewellery, which was incorrect, after a long long long discussion with seller support it was changed to "office" which i also didnt agree with, they have agreed that its a party product but still class it as an office product for the referral fee. the "office" referral fee is double what it should be

Had anyone had a similar experience or a solution ?

I appreciate any help

Thanks in advance

45 views
17 replies
Tags:Fees, Listings
00
Reply
user profile
Seller_SgsO1V5elyaUK

browse node mis-classification

When I started these listings the system forced the browse node to be in Jewellery:

Im having an issue with an incorrect browse node classification, which is creating an incorrect referal fee, we sell party badges, they can be also be displayed, the orginal browse node was set to Jewellery, which was incorrect, after a long long long discussion with seller support it was changed to "office" which i also didnt agree with, they have agreed that its a party product but still class it as an office product for the referral fee. the "office" referral fee is double what it should be

Had anyone had a similar experience or a solution ?

I appreciate any help

Thanks in advance

Tags:Fees, Listings
00
45 views
17 replies
Reply
17 replies
user profile
Susie_Amazon

Hello @Seller_SgsO1V5elyaUK,

Thanks for posting on Forums!I’d be happy to review the issue, but before I can proceed further, could you share the Seller Support case ID? If you haven’t contacted the team yet, please reach out to them directly to have the issue reviewed. If you still need assistance after that, just reply on this thread, and I’ll be glad to help further.

- Susie

00
Follow this discussion to be notified of new activity
user profile
Seller_SgsO1V5elyaUK

browse node mis-classification

When I started these listings the system forced the browse node to be in Jewellery:

Im having an issue with an incorrect browse node classification, which is creating an incorrect referal fee, we sell party badges, they can be also be displayed, the orginal browse node was set to Jewellery, which was incorrect, after a long long long discussion with seller support it was changed to "office" which i also didnt agree with, they have agreed that its a party product but still class it as an office product for the referral fee. the "office" referral fee is double what it should be

Had anyone had a similar experience or a solution ?

I appreciate any help

Thanks in advance

45 views
17 replies
Tags:Fees, Listings
00
Reply
user profile
Seller_SgsO1V5elyaUK

browse node mis-classification

When I started these listings the system forced the browse node to be in Jewellery:

Im having an issue with an incorrect browse node classification, which is creating an incorrect referal fee, we sell party badges, they can be also be displayed, the orginal browse node was set to Jewellery, which was incorrect, after a long long long discussion with seller support it was changed to "office" which i also didnt agree with, they have agreed that its a party product but still class it as an office product for the referral fee. the "office" referral fee is double what it should be

Had anyone had a similar experience or a solution ?

I appreciate any help

Thanks in advance

Tags:Fees, Listings
00
45 views
17 replies
Reply
user profile

browse node mis-classification

by Seller_SgsO1V5elyaUK

When I started these listings the system forced the browse node to be in Jewellery:

Im having an issue with an incorrect browse node classification, which is creating an incorrect referal fee, we sell party badges, they can be also be displayed, the orginal browse node was set to Jewellery, which was incorrect, after a long long long discussion with seller support it was changed to "office" which i also didnt agree with, they have agreed that its a party product but still class it as an office product for the referral fee. the "office" referral fee is double what it should be

Had anyone had a similar experience or a solution ?

I appreciate any help

Thanks in advance

Tags:Fees, Listings
00
45 views
17 replies
Reply
17 replies
17 replies
Quick filters
Sort by
user profile
Susie_Amazon

Hello @Seller_SgsO1V5elyaUK,

Thanks for posting on Forums!I’d be happy to review the issue, but before I can proceed further, could you share the Seller Support case ID? If you haven’t contacted the team yet, please reach out to them directly to have the issue reviewed. If you still need assistance after that, just reply on this thread, and I’ll be glad to help further.

- Susie

00
Follow this discussion to be notified of new activity
user profile
Susie_Amazon

Hello @Seller_SgsO1V5elyaUK,

Thanks for posting on Forums!I’d be happy to review the issue, but before I can proceed further, could you share the Seller Support case ID? If you haven’t contacted the team yet, please reach out to them directly to have the issue reviewed. If you still need assistance after that, just reply on this thread, and I’ll be glad to help further.

- Susie

00
user profile
Susie_Amazon

Hello @Seller_SgsO1V5elyaUK,

Thanks for posting on Forums!I’d be happy to review the issue, but before I can proceed further, could you share the Seller Support case ID? If you haven’t contacted the team yet, please reach out to them directly to have the issue reviewed. If you still need assistance after that, just reply on this thread, and I’ll be glad to help further.

- Susie

00
Reply
Follow this discussion to be notified of new activity