URGENT!!! Account Transfer Button Clicked by Mistake — Locked Out Completely
Hi Amazon team and fellow sellers,
I’m urgently seeking help.
Issue Description:
I accidentally clicked “Transfer Account” in the Business Information section of Seller Central DE.Due to an unintentional action, the "Next" button in the "Selling on Amazon Transfer Agreement" section was clicked, which incorrectly initiated the legal entity change process. This was not my intention, and I did not plan to change any legal entity details.
and I have update mu billing info,but I did not submit any new owner info.
Now my account is stuck in a compliance freeze, and I can't:
I’ve tried:
Calling support
Emailing apuk-seller-verification-enquiry@amazon.co.uk and seller-verification-enquiry@amazon.co.uk(Haven‘t get any reply)
This is causing serious disruption to my business.I’m the rightful owner and just need help fixing this mistake.
If any moderators or sellers have resolved this before — your advice is deeply appreciated.
Thanks in advance
@Ezra_Amazon @Sarah_Amzn @Julia_Amazon @Spencer_Amazon
5 replies
Seller_k2X0L9mVRT0pW
no one has ever reported back (to my knowledge) that they have been able to reverse this once started. You’ll have to keep onto Amazon itself as you certainly cant reverse it yourself.
Seller_ZVAz3d5lZuGid
Also, your tags to the mods are not done correctly as not highlighted in blue, so they will NOT see your post. You need to start typing their name then select from the dropdown eg. @Ezra_Amazon