Suspended and deactivated account
i have a suspended account in the year 2021. When I could no longer accept further appeals as much as I can write I opened a new account in the year 2022. The second account was successfully verified in Amazon UK then deactivated few weeks later same year 2022. I have felt so bad and abandoned even as I have no access to get advise from UK seller support. Now the first account deactivated since 2019, I don't have access to log into it in UK. I closed the account successfully in the North America. Please I need someone to guide me on way forward. Amazon is always writing me to update my credit card information but doesn't attend to my mails to reinstate my account.
Two days ago I got a reply from a seller that I have to close the second account. The first account is like lost to me for I have no access to log into it since 2022. I can't even determine if the first account was hacked hence the UK seller support doesn't respond to my mail. Please what will I do.
Peace be unto you all
Suspended and deactivated account
i have a suspended account in the year 2021. When I could no longer accept further appeals as much as I can write I opened a new account in the year 2022. The second account was successfully verified in Amazon UK then deactivated few weeks later same year 2022. I have felt so bad and abandoned even as I have no access to get advise from UK seller support. Now the first account deactivated since 2019, I don't have access to log into it in UK. I closed the account successfully in the North America. Please I need someone to guide me on way forward. Amazon is always writing me to update my credit card information but doesn't attend to my mails to reinstate my account.
Two days ago I got a reply from a seller that I have to close the second account. The first account is like lost to me for I have no access to log into it since 2022. I can't even determine if the first account was hacked hence the UK seller support doesn't respond to my mail. Please what will I do.
Peace be unto you all
5 replies
Seller_WB7houTb6LEmY
No personal Data included only date's of suspended account . Please I need a proper guideline to continue selling on Amazon website
Seller_M3KFl73YE6wg8
Amazon cases are often reviewed by Bots, was deactivated for 5 months several appeal was rejected by seller support,not until my colleague referred [Moderator Edit: removed external information] who reinstated my account within 3 working days.
Ezra_Amazon
Hello @Seller_WB7houTb6LEmY
I see you already have an active thread about this issue here: Suspended
To keep discussions organized, I'm closing this duplicate thread. Feel free to continue the conversation in your original post by adding any new information there.
Cheers, Ezra
