Seller Fee Invoice Missing Breakdown
July and all previous seller fee invoices showed a breakdown by transaction. Following the application of VAT in August, seller fee invoices for Aug and Sep show only a single line total with no breakdown. Is this permanent? Am I missing something? Without the breakdown I can't judge whether the amount is correct or not. Maybe it is or maybe it isn't, but there's no way of telling. Aren't we taking a lot on trust?
Seller Fee Invoice Missing Breakdown
July and all previous seller fee invoices showed a breakdown by transaction. Following the application of VAT in August, seller fee invoices for Aug and Sep show only a single line total with no breakdown. Is this permanent? Am I missing something? Without the breakdown I can't judge whether the amount is correct or not. Maybe it is or maybe it isn't, but there's no way of telling. Aren't we taking a lot on trust?
1 reply
Roberto_Amazon
Hello! @Seller_z9jywjQRrXykR
This is Roberto.
I have seen other threads where this has been discussed by other Selling Partners, where our support team has advised that there was a recent issue on this, have you contacted our Support team to provide you with more insight on this? Feel free to share the case ID if you have it.
Regards,
Roberto
